8.2
Very Good
From 600 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

6.2

Service and Facilites

8.2

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Traveler Reviews Hotel Mercader

Number of reviews per page
20
40
Top reviews
Barry
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

On an industrial park. AC took 30 mins to kick in. Couldn’t cope with many people checking in at 3pm Still good VFM
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good for the price. Far from the center. Good breafast.
Eugenio
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good hotel for an overnight stay. Employees at reception need people and customer service training and skills. A smile goes a long way.. Hotel service 101. Very stringent on check out time .. even 15-30 min over . Very inflexible and not geared towards finding a solution..
Mary Ellen
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No air conditioning available in late spring which was odd compared to other hotels in area(not advertised), hard to get in and out for Ubers, and location very inconvenient to Madrid. No dining options nearby other than restaurant on site(could not have anything here due to allergies), and very limited bathroom amenities compared to other stays in area
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gayle
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I stayed here on 3 separate occasions, once for 2 nights and two otjer times for 1 night each. Every review will say its not the best area.. It's not! But that doesn't take away from the hotel itself. I stayed here for the price. Once in my room I felt perfectly safe. The WIFI was not strong, or so it seemed. Could have been my phones. I really don't know. It was close to everywhere I needed to go. It was about 15 mind from the airport by Über, 10 mins from the other hotel where I met my tpur group and 15 mind from the FLIX bus station Madrid Station Sputh that I needed for the bus to Pprtugal. I will stay there again.. I was comfortable.
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No Limits
icon- with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Un buen hotel con un buen servicio y excelente restaurante.
Mashhoud
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean and comfortable. Kind of remote location, Staff not so friendly. Overall happy with our choice.
Gurpreet
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Business and Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is cheap but in the middle of nowhere. Guy at reception wasn't very friendly. Dinning room staff were good. Room was clean but the tv was small.
Tania
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful. The downside is that the place is far away from the center of Madrid, transportation is limited, other than that, a good place to stay.
Verified traveler
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Friends and Family
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

I guess it was ok for what we paid. Rooms very clean, maid service was excellent, didn't think to ask for a non smoking room and that ruined it. Food was terrible. There was no bar as advertised. Cabs found it very difficult to find.
Zoilo
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The hotel was ok. It was located in an isolated area and you need to take a 15 minute Uber to get to the city center. I would probably have chosen a property that was closer if i had known. Otherwise, the staff was nice.
Rhonner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Every time I go there is amazing
SYED
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

No body speaks English at all To reach hotel you have to pay tool which the hotel never mentioned.
Daniel
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

The hotel was further out from Barcelona than I had realized but overall the stay was pleasant. Staff was very friendly. Breakfast is a must for me and would love more hearty version but endless cappuccinos and croissants were good. Overall not a bad stay, super quiet and got to relax. The only thing I would note for American travelers, it is a small distance from the nearest metro so plan accordingly (Rideshare apps or taxi if you have a lot of luggage). I think European travelers may be used to navigating like normal.
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Bernard
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The room should have two chairs and a small table so guests can sit in the room and have a private conversation
Tracy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Good price but didn’t realise it was in the middle of food factories. Had to get taxis everywhere cost over €100.
paul
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Hotel is in a strange location - nowhere near the city centre, no metro station within walking distance [+5km]. The service in the hotel is OK, the room didnt have 2 towels so went to reception on our way out- they couldnt actually put the towel in the room so we had to collect them when we got back at 0200. Breakfast was OK- although no eggs. Room is good and its usually good value [due to its location] but there is free parking.
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James
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Hotel is in pristine quality. Very clean, very safe and secure. My room was massive and modern. Staff was very friendly and helpful. However, the hotel is very out-of-the-way from Madrid and unless you have a vehicle, you will be taking long transportation routes to get to Madrid. There also isn’t much around in terms of dining, shopping or cafes. Having said that, it’s the perfect spot for an overnight because of the quick taxi to and from the airport (less than 20 minutes) The positives outweigh the location negative. I was satisfied with my stay.
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lorena
icon-Business
Business
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Quiet, good location, a good option.
Dinh
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The hotel was in an industrial area without anything around. 2 Uber drivers I used could not locate the property.
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