Overall Ratings & Reviews Hangzhou Hua Chen International hotel

A 4 star hotel with 5 star service, especially front office staff, friendly & helpful. Walking distance to Westlake, shopping mall & MRT Station. I really enjoy my stay at this hotel, sure will stay again for my next trip. Apreciated & Thanks.

The hotel is old, but the location is very good close to the city center and culinary tours, the staff are friendly, the breakfast menu is mediocre, the room rooms are pretty clean and large, the hard prices and laundry bags are not allowed to be taken home and must be paid.

Service is good and familiar but breakfast not much variants. Suggestions need to provide a free shuttle bus for tourists

less than satisfactory guest services, breakfast is not much variety and not tasty, service is good and familiar

I took a deluxe room, for a reasonably clean room, and had a drinking water tap and a stainless heater kettle that was clean enough and didn't rust, so we don't need to buy a lot of drinking water, just take it from drinking water and we cook again with a heating pitcher. Juha location is close to the metro line (around 600m) and close to the Wushan night market (about 100m behind the hotel), this room also has a reasonably functioning room heater. We stayed 4 nights and on the last night before check-out, we were given 1 fruit basket as a sign of memories from the hotel. In front of the hotel there is also a minimarket (family mart) so if you want to buy snacks and drinks it is also close. Quite satisfied staying at this hotel.

The hotel is clean, friendly staff can speak English, near the center and subway soaking;

Hotel staff are friendly and helpful, can speak English. The room is clean and comfortable. Strategic hotel location.

Carpet in the bedroom was dusty even though we've asked them to vacuum aircon was not cold although we've complained. You could hear other guests banged the room door which was very annoying if you're quite a sleeper.

I had a very nice and pleasant stay here. the hotel is very strategist and very close to MTR station. There is a bus stop in front of the hotel which could take you to qing he fang street nearest bus stop in 10 minutes. there is also a mall and various food stalls near the hotel so you should not be worried in getting some food. the hotel crew is friendly, they can speak english a little bit, the room is clean and also spacious.

The room was super small. They put pricetag on every single item in the room. It made me feel uncomfortable that they were so scared someone would steal from them. Location not too bad. 10 mins walk from subway, closer to bus stop.

Because my trip business only enjoys rooms a day.

This hotel located on Pinghai road. There are many department stores. Walk from metro Longxiangqiao station to hotel 350 meters. Walk from hotel to west lake 700 meters. The room are clean and comfortable. Hotel staff very nice and helpful. There is a drinking water faucet in a room. An airport shuttle bus stops in front of the hotel. You can buy a ticket 20 CNY per person in the building next to the hotel.

Clean rooms, receptionists go up, close to the crowd.

hotel location is surrounded by a lot of mall and stores .. short distance to West lake and West lake fountain .. hotel is also clean and staff is really helpful although not many can speak English .. overall I am satisfy staying in this hotel ...

Great service, location, and they have a very nice room :)

Fairly new hotel. Clean and comfortable. varied breakfast menu. the staff are very helpful. Strategic location. there is a bicycle rental in front of the hotel. Convenient store just crossing.

Close to tourist attractions, room is small but clean, breakfast is okay