Overall Ratings & Reviews Hilton Garden Inn Frederick

The staff was friendly. The room was clean. The lighting as a bit dark. The rooms could use a slight freshening but generally I would stay there again if I need to.

I just needed a place to stay while in town for a graduation. Staff was friendly and helpful. Room was clean. Lots a restaurants nearby. Overall a decent place to stay on a trip.

Super clean. Comfortable bed and very friendly staff

Nice hotel. Would stay again. It was clean and front desk person was very nice. Didn’t eat there so no comment on dining

We had a quick one night stay for a wedding we were attending and the hotel was nicely maintained. The lobby area was also large enough to handle an after wedding gathering with a lot of other guests. The staff at the front desk were also friendly.

It was out dated . The shower was naste , faucet broken . It was just place to lay your head. If you book at a Hilton hotel you think of at least a decent room . Dingy carpet. Thought it should have been a super 8 .

Staff never at the front desk, the grass almost 6” high around the property. Even tho I prepaid for my breakfast, both mornings I was there by two different restaurant’s staff I was told I had to sign a bill with the fees of the breakfast since it their rules. Even after the front desk staff verified the breakfast was prepaid still they both wanted me to sign a bill! Not sure why the Hilton thinks I s a good idea to keep these lines under their names!

Fairly expensive hotel for the area, and they charge for breakfast (continental basic) which is free at most hotels.

Location, staff professionalism and the amenities.

Beds were so comfortable. Slept like a baby.

ther was long black hairs on the sheets

I had a pleasant time staff was amazing

I had a great stay.

Super fast checkin. Room was clean and nice.

Staff members were nice, and amenities were very good. Nice pool and good breakfast selections.

Great

It was a nice place to stay. It was clean and felt safe. My biggest complaint is a Hilton should provide 2 ply toilet paper!!

Perfect

Wouldn’t recommend. Outdated. Shower didn’t work.. phone didn’t work.. wasn’t the cleanest. You can tell housekeeping only cleans what’s visibly dirty and does not clean highly touched surfaces or seating. Makes the cleanliness questioned just yuck. Felt uncomfortable having to sleep there while I was on a short vacation. I was only offered a partial refund and a maintenance request was never put in after I called to complain to the front desk from my personal phone because again, the room phone didn’t work. Is that a safety concern?

In the bathroom there are cut out sections of the counter top on the side, and empty inside, maybe there were drawers in the before. I don't like that. Looks creepy. Also, there was an empty water bottle shoved in one. I would change those in the rooms.