Overall Ratings & Reviews Melia Genova

Very comfortable rooms, excellent staff, easy valet parking, great on-site restaurant and room service. We also utilized the same-day laundry service and concierge services for finding places to eat and to visit. My mother actually had a medical emergency while we were staying there and they quickly got her a cab to the emergency room a few blocks away and allowed us to extend our reservation while she was being cared for. They went above and beyond for us and it's a really nice and comfortable hotel even if you don't have an emergency!

Great location , staff and as amazing and they have a bar

Excellent hotel in a great location.

We received an indoor room with no windows to look outside, hot and noise close to the elevators.

Direct car access, prime location, service was great.

I was already excited about this place when I saw the pictures and the location. It 100% lived up to the hype!! It was so nice, clean, refined, and the staff really went out of their way to accommodate. The restaurant/bar was also really good!!

Very comfortable and well locacted in a beautiful part of the city.

Good Hotel in eays walking distance of most of the Genoa sites.

Hotel is really nice. Room that we had is very spacious and clean. The hotel location is very close to all the major plazza (piazza) in Genoa. We didn't have to ride the bus or taxi to visit the major sites. The hotel staff gave us a map, and we pretty much walk all the suggested places to visit. There is a market that is about 3min walk from the hotel. The staff are all nice as well. Overall, I recommend this hotel if you are visiting Genoa for the first time.

This is a classy hotel but not ostentatious. Excellent doorman services (luggage and car parking. Friendly helpful staff. Would stay here or one of their other properties again.

Excellent hotel

We loved the pool

Fantastic service, staff were wonderful! Great location and room was very beautiful.

Great experience! Loved this hotel! Check in was easy and staff very professional and helpful, from valet to front desk to restaurant. They were fantastic. Restaurant eas a great option with good food and wine selection. We ate there a few times, in addition to the great breakfast buffet. Location was convenient to everything, a short taxi. Would definitely come back.

Everything good

Non a/c awful

top notch

Great location and great service

The hotel and the room we had were beautiful. However, we had an issue with our toilet (not flushing, just running water) one second night there. We had a request placed that evening to have it fixed but it didn’t get fixed till later that day due to the complexity. As a result; we had to use the lobby bathroom in the interim. I’m sure this issue was a one-off for the hotel, nevertheless, it would have been great if the ordeal was met with a little more seriousness.

Solid stay in the heart of Genoa. Disappointing about gym and sauna, spa and pool. They required a reservation and charged an entrance fee and for that I would most likely not return.