We went during Ramadan, which was a big mistake, all the bars were closed during the day,even for soft drinks. it was difficult to get a feel for what it is like normally. The staff are really helpful and obliging but the service is far from slick. All the loungers, around the pool,were taken by 09.00 which was surprising given the hotel was nowhere near full and the weather wasn't great. The food was good and the portions were absolutely huge. I would probably give it another try.