It was pretty ridiculous to have a fee if dishes werent cleaned

Great location, clean rooms and friendly staff.

The room is very nice, clean and comfortable, the amenities are great, plenty of toiletries, the view from the room (balcony) is breathtaking.

Gnnk

Alejandro and Oscar were incredibly helpful, kind, and entertaining! We spent a fair amount of time talking with them, learning about them and sharing stories. Great people like them are what makes vacations fun! All other staff we encountered were extremely pleasant and helpful as well.

Everything is outdated in this resort. Not worth at all for this price point.

clean room, ocean view was nice

There was a vacation property sales presentation. Usually we find these annoying and not worth the time. However, we actually enjoyed the experience and the benefits were worth our time. We didn’t book the package due to our personal schedules, however there was no pressure and we thought it was well done. The hotel is dated in some areas. But upgraded in others and very well maintained. The staff was exceptional.

En la planta baja se escucha mucho el ruido de las actividades de alberca, no hay playa , pero se puede nadar en el mar sin problema

Great from beginning to end, great view, great location for walking to supermarket with very affordable food on the second floor- super chedraui. Beach is raised up and then steps down into the ocean but the water is so calm there and no seaweed. Lifeguard on duty and snorkeling right there. Lastly I love the look of the hotel, almost every other hotel is a souless highrise, the beautiful villas are only 5 stories and the architecture is amazing

The view was great, got a free upgrade. Room was clean.

It's the nice, chill and spacious place

Great Place to Stay. I had the kitchenette and it was great for making breakfast. Room was very clean. Pool area was clean and service around the pool was excellent. We at at both restaurants and enjoyed the food. Beach area was great. A few rocks around the steps into the water but past that it was a beautiful sandy beach. Can't say enough good things about the service at the front desk. Excellent attention to all enquiries. I had no children but would highly recommend the Fiesta Americana for families. Overall 5 star service. I will stay here again.

Thank

Ocean view amazing

Everything was excellent!!

We love this place. Nice, comfortable accommodations. Excellent attentive staff. Friendly, helpful and fun. So clean and lovely. Pool and beach area are so nice. Great food in all 3 restaurants. Bar service is great. Stayed here 6 times over the years and are never disappointed. We'll be back.

100%

Excellent front desk service, special thanks to Gerardo.

It was a great resort! We enjoyed our time there. Very quiet. Good for families