Everyone at the front desk, except for Yasemin, was very kind, friendly, and warm. The food was good, the beach was nice, and everything was clean. However, Yasemin was so rude that she sent the English tourists off with flags, but told the Turkish tourists, ‘Come on, it’s 1 o’clock, time to leave.’ She was even disrespectful enough to warn us while we were eating. I gave one point less because of her. I hope she learns to treat Turkish citizens equally.

Room was spotless and staff were all polite and friendly. This was the third time staying at Grand Azure, and we look forward to stay in this hotel again.

We were disappointed with our room as from the moment we walked in, we smelt smoke. We complained immediately and the only solution was to have the room sprayed with chemicals. We complained the following day after having left the windows opened all day but no effort was made to change our room. We discovered the guests in the room below were chain smokers and smoked from 7.30am. We resented paying for a holiday when we were having to bear with others smoking. Maybe you should have a policy of placing smokers in one section of the hotel to not disturb non smokers. Apart from that we were happy with the food, setting, spa and service,

Lovely relaxing stay

This was our second stay in this hotel for a family vacation with my sister and parents. First and foremost, I’d like to thank Ruth who was very helpful when my mother needed doctor’s attention and in general is such a great person taking care of guests. Overall, we have only positive feelings about everything: the rooms are comfortable and clean, the food is very diverse and delicious, including vegan options, the beach is clean and beautiful, the territory of the hotel is full of amazing plants and looks amazing. The hotel is also home to many wonderful cats that are well taken care of. There is an entertainment program everyday including sports, games and events. While, I must admit, this year there were some bad singers there. The Golden Tones, Dream Girls and acrobats are great though! The music cuts at 23:00. The bars close at 00:00. The gym has everything you need to keep your fitness level in check. The staff are all friendly and helpful. We will be coming back next year!

Staff is amazing- we also enjoyed the nightly entertainment

The front desk team was friendly, very polite, and helpful. We were greeted warmly upon arrival, and today we've truly enjoyed our stay at the hotel. We hope to see you again. Thank you so much for everything.

The staff were very helpful and welcoming, the beach was beautiful, pool was great. Nice entertainment every night. Very comfortable with a baby.

Beautiful property layout with one of the best beaches. Central location ideal for walk/bike in either direction along beachfront. Food options are impressive and fresh.

Excellent

The amenities and the food were both excellent. Plenty of activities and things to do for both kids and adults in this resort.The food and drink options were wide and wonderful.

The property was very good, and we were happy to stay there. Staff members were very professional and friendly. It was in the city but it was safe and happy to go back again.

Very nice atmosphere at night,plenty of good food very clean friendly employees.

Great customer

Nice location on the beach. Great buffet selection

The staff working in the food and beverage areas were especially hard-working and kind - always attentive and efficient. That said, there were several areas where the experience didn't meet the standards of a 5-star all-inclusive resort: Room Key Policy: Only one key card was provided per room, even though two guests were staying. Since removing the card from the power slot turns off all electricity in the room, this was inconvenient and impractical. Two key cards should be issued as a standard, without guests needing to insist

A tidy clean well centred location in Marmaris .good for a relaxing break except of the loud life music at the night. So if you love the music at night well and good, but if you retire to bed early then it is not suitable

The staff were friendly, but I was shocked and upset when i was served alchohol mixed in my drink, when i ordered a non alchoholic drink. The lady bartender appologised for her mistake.

Great all round hoilday

Wonderful stay with our family of 6 over half term.