Overall Ratings & Reviews El Mouradi Club Selima

Absolutely awful! Never again

I like everything thank you

Room was awful. No coat hangers. No towel for 3 days even when I asked. Cups for drinks are ridiculous and flimsy. Check in took 2 hours. Worst i've ever known. Animation and shows were best part of the hotel

Small pools The services are bad, You have to wait more then hour to receive your room key and the building was so hot because they turned off the AC .

My stay was a complete disaster. Check-in was chaotic, with long waits and rude staff. The room was old and small, with no dark curtains, so sunlight flooded in at 6 AM, making sleep impossible. The noisy air conditioning added to the discomfort. Upon getting my room key, a worker hinted at needing a tip to secure parking—clear evidence of corruption. When my wife needed to stay one night due to a delay, the receptionist demanded an unreasonable all-inclusive fee at 3 AM. Despite my wife being exhausted, the staff showed no empathy and treated us terribly, forcing us to spend the night in our car. The corruption continued at every turn. A waiter caused a scene over a glass of wine I was supposedly not allowed despite having the most expensive package. He then asked for a tip to hide the wine from management. The hotel’s rigid rules were strictly enforced without explanation, and any request seemed to spark unnecessary drama designed to extract more money. Even simple requests were met with resistance or demands for extra payments. The staff’s lack of professionalism and unyielding attitude made for a truly miserable experience. This hotel’s unethical behavior and terrible customer service make it a place to avoid at all costs. I would not recommend it to anyone.

Great location but rooms are not clean.

Was really nice friendly staff . 👍

Poor buffet. Plates and cutlery missing when busy

Filthy rooms, AC not working, arrogant and unfriendly staff.

I check in at 6:00 pm and found the room dirty, the beds were not made, bathroom towels in the floor and the balcony was infested with ants. I went back to the front desk because the phone in the room was out of service. At the front desk, several other guests were complaining about their rooms not being made. The front desk clerk couldn't offer me a clean room, he said the hotel was full. I asked him to cancel my reservation and left with my family. I contacted Expedia and told the costumer service representative about my experience. Expedia contacted me later by email to inform that the hotel refused to refund my reservation. Elmouradi is advertised as a 3 star resort, but it doesn't qualify for the advertised rating. In fact the poor condition of the room and hotel service reflect a total neclect of this property by its staff.

Unfortunately I don’t have much good to say about this place, the service is slower than snails pace and the staff seem to be in no hurry to move. The food was basic, the drinks tasted like the beer lines hadn’t been cleaned for sometime. The rooms were basic, and clean, but this didn’t seem to extend to the bathrooms. The photos are very deceiving

TV was very old, no cable, have to leave deposit for controller. Also had to leave deposit for air conditioner, which was given wrong one and so it didn't work on first night. Hotel is more for families, food ok not great. Had terrible neighbors, loud music, fighting! Overall will not return.

it was a very moderate hotel the personnel was not helpful at all except a one. The first room I received was infested with ant and the second one they gave me was not cleaned and I had to spend half of my stay without towel and soap. could not take a shower till the next day of my stay there is no wifi in the rooms. Tv also was not working. Ac was ok at least. food was moderately ok but lacked diversification

To be honest it worked for me perfectly beach,pools ,plein of activities

Good hotel but horrible staff some of them . Nice food , beach

Full of Algerian and Russian people nice clean beach thx to the animators special mo salah going amazing job . Didn't like the food everyday the same. the queue is long for a glass of water.. Thx to Mohamed security o the beach he doing amazing job . If you fancy good choice of food just book 4 Stars hotel . Dont expect service of 4 stars in this hotel.

the receptionist cannot access my paid reservation in their system..i need to sent back their confirmation to their email🙄 my first time to argue with the hotel staff! you really need to go in the resto early if you want to see and choose the foods to eat..its like a market place! very crowded during eating time..other than that, the beach and the place is good☺️

NORMAL.GOOD LOCATION FAR FROM THE BEACH GOOD BEADING

It's OK

Bon hôtel personnel adorable