Who said this is a 4 star hotel?!!! This is barely 2-star motel in a very bad shape, old and worn out. Bed mattress is sink, show head broken, dirt all over the place. Front desk speaks broken English and is not helpful with requests. This place is NOT safe at nights and is FAR from the center.

Easy access to transport staff was very good

The hotel is well located. The room we had was small, and so was the bathroom. The bidet was too close to the shower, making it very difficult to get in. The soap bottles in the shower and sink were empty. I put them outside the bathroom so they'd notice when they cleaned, but when I returned, I found them in the same place and still empty. The breakfast was good.

Stupid toilet arrangement with bidet could not use toilet properly

First the good - the front counter staff were very helpful when asked for things (i.e wake up calls, cabs, information) and patient with language barrier issues. Now the bad - The room was not as advertised. Bathroom was in disrepair. Almost zero soundproofing, you could hear all your neighbors bathroom activities, flushes, showers and even taking a number 2. Housekeeping staff on one occasion left our door open (thankfully nothing was missing, anyone could have walked in). No water pressure to fill tub, not that you would want a bath with their dirty jet heads. Definately not a four star hotel, or we were the unfortunate folks who got shafted with the worst room in the hotel.

Room was ok. Bathroom way to small

Stayed for 4 nights — overall a decent stay, but with a few issues. The location is excellent: just a short walk to the Colosseum and close to the metro, which made exploring the rest of the city really easy. The bed was very comfortable, which helped after long days of walking. However, a few things fell short. The description of amenities wasn’t fully accurate — there was no airport shuttle, even though it was listed. Parts of the room looked worn: chipped paint on the door, jets in the bath that seemed old and unclean, and fake nails left on the floor, which clearly had been missed by housekeeping. We didn’t have much interaction with staff, so can’t really comment on service.

Very friendly and helpful staff. We enjoyed our stay and would return if ever in the area.

Excellent hotel, very gentle and helpful stuff, convenient location, they have to try a little better at the cleaning

Staff is rude no manners how to talk with customers. Rooms are very very small as per price. Waiters n all said we don't speak English.

I was offered a room with broken toilet seat, i requested to get it replaced. They gave me the smelly room, i agreed to stay in the same room woth broken toilet seat. I was charged for a bottle of water. The kitchen & cleaing staffs were friendly but the reception staff were not friendly.

Good location and good price.

Hotel is limited. Rooms too hot. Aircon not allowed in rooms “until June”! Rooms clean but very small. Bar closes early. No room service food. Lack of irons available for those staying in business. No gym.

Hotel was just a short walk from the colosseum. The hotel itself was nice, well-kept with kind staff. The area it was in had more graffiti & seemed to be a little away from dining & attractions more in the center of Rome. All in all a lovely hotel :)

We’ve stayed for 6 days at the Hotel Saint John. Safe area & mostly quiet. Walking distance to the Colosseum! On your way, you pass by a supermarket & a few small stores. Many restaurants & shops towards Roma Termini Station in another direction. My window faced the back towards a school so it was quiet at night. Slept with the window opened due to the air conditioning being turned off during February- which was fine because the temperature dropped overnight from 50’s Fahrenheit to 40’s Fahrenheit. Breakfast offered a wide variety to choose from. Staff were great; friendly & helpful. Room was modern-ish & neat. Room was a good size for me alone. Can be a tight fit for 2 people. Can use a few more outlets / usb outlets. Bed was a little hard. Tub could’ve been more cleaner. Water ran all over floor during showers due to the small shower door. Overall, a very good place to stay while in Rome.

A close walk from the Roma Termini. 5 minute walk to the colosseum and on to Rome central from there. Not in a tourist area. Rear of hotel overlooks a school and the windows are not sound proof. Rooms were nice if small, showers are also small. Day staff were friendly. We had an issue first night upon returning from an afternoon exploring we found the curtain has detached from the ceiling. No maintenance available, asked if we’d sleep without a curtain, when that kind offer was rejected we were informed there’s no replacement room available, then there was but it was a twin only room rather than the superior booked. Next morning we were moved back into a different superior that had been available the night before. Breakfast was very enjoyable. All in all, once the issues were resolved it was a pleasant place to stay.

Every thing is ok

Great place, good staff and very clean. An overall great experience.

Good spot but the bathroom is a kids size shower

We had a nice staying at the Hotel, the room was clean, good breakfast, easy access to transportation, we will definitely come back there.