Very comfortable hotel. Lovely decor and services. Breakfast outstanding

Great hotel and great staff. The hotel is absolutely stunning and was treated wonderfully by all the staff.

Great staff, room , breakfast, easy parking. 10 min from old town Toledo.

Beautiful hotel. Really 5*. Only issue was the distance from centre of Toledo. Factor in €12 per taxi trip to centre. Courtesy bus would IMO trove attractiveness Lovely pool and views of Tagus Great restaraunt within walking Jardin Casa de tabordo . Cross over pedestian bridge to get there 12 mins walk Didn't try the restaurant. Was close ed one of our night's

Las puertas no son a prueba de ruidos, muy difícil dormir.

5 star hotel although timing of visit was bad due to street festival near by, created loud music until early in the morning. Very helpful front desk staff! And amazing breakfast.

Our stay was marvelous. The front desk staff were very welcoming and helpful, our bartender (Oscar) was attentive and friendly, our room was beautiful and clean, and we would highly recommend this property for your stay in Toledo!

The front desk was not helpful trying to check in..i was very early 1030? After overnight flight..check in is at 3. I asked if we had a chance of early check in. First person said they would check with housekeeping. I asked if they would call and let me know. No answer. I then told them i would check back with them around 12. Checked back at 12 . "My" room was not ready. Since she said my room i asked her what my room number would be. She couldnt tell me because it could change. She said she would check with housekeeping. I asked if she could call me. No answer. I told her i would check back..130 checked back..not ready . I told her we would be sitting in the lobby/lounge area. She said she would come get me when room was available.. she never did. I checked at 305. Room was ready.. room turned out to be room for person with disabilities, shower is open to toilet. Waited for this? .there was not one person waiting to check in while we waited for 4 and a half hours.so they were either lying to me or didnt care. Either way terrible experience. I understand check in is at 3. Dont string me along like i have a chance of getting in early and keep telling me your checking with housekeeping. Just be honest and say sorry we cant get your room till 3 and even though i was extremely tired and i would have been disappointed, i would have went in to toledo for a few hours. Room was ok. Toilet was wet after shower. The only good service was from the two young men in the bar area.

Loved it! Spacious, cozy, good price, luxurious!

Friendly polite staff.Property immaculately. Fabulous bedroom and bathroom

Great hotel, comfortable bed, very spacious room, friendly and helpful staff!

The hotel is in the outskirts of Toledo which was convenient for us the room was a goog size an confortable. The girls at the lobby were very helpful and accommodating

Great hotel with easy parking on site. Clean and close to grocery store. We did have to take a bus to the sites as too far to walk.

Overall great place to stay

Very welcoming helpful hotel staff, room was beautiful and breakfast was delicious!

Beautiful property

Great stay, knowledgeable and friendly staff, lovely breakfast

Great!

Just excellent value for money, superb.

I had an excellent stay here at Palacio Buenavista. Staff was helpful and friendly. Breakfast was amazing. The room I stayed in was clean and comfortable. Easy access to taxi and train. Would highly recommend staying at this hotel whenever visiting Toledo!