Really helpful and friendly staff made the trip complete

Very nice hotel in the grounds of the university. Nice rooms, staff and tremendous breakfast.

Staff were friendly and helpful, esp Gary in the restaurant Pool and spa are excellent Room was comfy with nice toiletries

Decent room and leisure facilities

Helpful and professional staff Great swimming pool Lovely evening meal Definitely recommend

Ensure it is clear whether or not breakfast is included

The hotel, food and staff were all excellent- i was however slightly erked at having to pay £12 parking because I had booked through Hotels .com

Very clean, well maintained room. The staff were all very helpful and courteous. The breakfast had many choices and was all delicious and freshly cooked.

We had a great time staying at Lancaster House Hotel. Our room was very clean and comfortable; there was plenty of space for us to spread our belongings around. The drinks table was a nice touch with delicious biscuits and plenty of water, which was topped up on our second day. The shower was excellent, and we really liked the toiletries. Breakfasts were very good, with a great selection of hot and cold food. My only quibble was that the ham for the eggs Benedict was from a ham roll rather than freshly cut off the bone. Other than that, everything was very good.

Great hotel Rooms are clean Food is good Staff are friendly and accommodating Good place to stay And very handy for the university

Quick overnight stop on the way down the M6. Chosen because they have an EV charger and accept dogs, albeit for a £30 surcharge. Bit cheesed off at having to pay £12 for parking though. Room very nice and a good breakfast. Would stay again if passing

Well run and very tidy+ comfortable

Lovely staff, great facilities and a wonderful location. Highly recommended.

Very nice hotel

All staff were welcoming and helpful. Room was lovely with great facilities. Would definitely recommend.

Excellent stay at a warm and friendly luxery hotel, thank you!

Bathroom dooe dirty. Doorframe in bathroom by bath rotten.

Staff were excellent, room and hotel in general a little bit dated but undergoing modernisation, nice breakfast, nice little spa set up. Would stay again.

Staff were incredible, bar was amazing, food amazing. Free upgraded room was really something!

All staff throughout the hotel were welcoming and helpful. Leisure facilities are lovely, rooms spacious, comfy and clean. We had a lovely steak meal in the hotel