When I arrived to check in, the staff informed me they were upgrading my room. However, I didn't like the room on the upper floor, so I told them I didn't need an upgrade and wanted to keep my original room. The receptionist said they were out of the room I had booked and automatically upgraded me. I had no other choice. However, when I went to my room and saw the view of the adjacent plot of land with a small shack, which I didn't like, I called the reception to request a room change. They then managed to arrange the exact same room I had originally booked and moved me to it within 5 minutes. I disliked the unprofessional behavior of the staff initially, and the hotel shouldn't have upgraded me without my prior consent. Upgrading a room isn't always a customer's request.