Original room booked wasn't very nice, was too small, asked to move to another room whereby, had to pay extra, had to make full payment for day 1, this was really not acceptable as we had gone out and came back at 2am and requested the change of room. Felt we should have only had to pay half the amount instead of full amount for day 1.

Wonderful location close to the beach and the bus services to Paphos, Polis and Peyia. Full of authentic Cyproit charm I found this refreshing from more clinical hotels. The staff were authentic and helpful.

So clean around pool area. Comfy sunbeds

Rooms were very dated and not the cleanest.bathroom taps etc grubby tap drips non stop.. wouldn't stay again.

Rooms were very clean and staff very helpful.

No WI-FI in the room , TV with only greek channels, nothing around the hotel except 1 restaurant. We paid for ocean view but the weather in the room was +/- 30 celsius with no clim. We changed the room with no refund a excuses. For the beach we had to pay for chair. The food was terrible and boring. The barman refused to give ice cubes for the room with nasty attitude. Every thing in this hotel is old an outdated. We felt not wecomed by the staff except the young imigrants people that's the only good point. I don't recommand this hotel the quality is to poor.

Room was OK for a 3 star hotel. However what made the stay for us was direct access to an amazing clean beach.

Dated

Arrived at apartment to be told that they had over booked I booked well in advance,we were taken to another hotel which was appalling it had cockroaches in the cupboards we were told we had to stay for three days till a room was available on the Wednesday I am very disappointed about this and I am looking for some sort of compensation for the three days we were not in the apartments that we booked.

Hospitality can be better

Worst experience. Firstly full payment was taken out my account with out my permission because I added on a extra day stay. Was meant to pay on arrival. Lost my bank card 2 weeks before travelling but got a new one in time. Turned up with my 6 year old son and refused check in because they needed to see my old payment card even though I'd payed.after 3 hours trying to find a phone number or someone from hotel.com for help was impossible. After raised voices with hotel manager made my son cry. I was then forced to pay for the full stay in hotel again on my new card with our spending money then waited 3 day's for a refund. 3 days no money, no help, from hotel or hotel. Com. The room was the furthest away, 6 flight of stairs the lift was broken. The room was so bad condition I almost walked back out . Paint flakes whole balcony, broken bath, holes in walls, stained bedding that was so worn and old , cooked lid broken, fridge no door shelves missing freezer door, dirty room. Looked at other people's rooms and ours was so bad it looked. Like a different hotel. Purely stayed so my son didn't cry again. No phone number to speak to hotel.com. virtual assistant had no options for help with this subject. Live chat resolved nothing at all.

Overall a pleasant stay but air conditioning faulty so very hot in the evening so not great for a good nights sleep. Bathroom shower complete rubbish, old and in need of complete refurb.

The facilities are poor. The shower is impossible to use. Breakfast is poor. No wifi except the reception.

Great location, really decent rooms, reviews are too harsh.

Have been here several times and will be going back again . Always a warm welcome and nothing is too much trouble . Accommodation is simple but just perfect for us as a base

Run down and dirty , smelly leaking drain outside our patio door , tv not working and nothing done about it despite complaints to the management , all in all very disappointing and would not recommend

Wszystko było super łącznie z lokalizacją hotelu. Jednakże potwierdziły się wcześniejsze opinie gości dotyczące klimatyzacji w pokoju. Klimatyzacja centralna po prostu nie działa i nie wyobrażam sobie tam pobytu w miesiącach letnich. Poza tym wszystko na plus

We knew exactly where this apartment hotel was. Its location is right over looking the beach just perfect for us. We did read the hotel needed updating We booked a one bedroom apartment and paid extra for a sea view, which was beautiful. The apartment was big, very clean but needs an update. We had a very comfortable 6’ wide bed. The staff are all lovely people, very courteous and friendly. The hotel is very clean. The only downside was having to pay €40 to use the safe in our room. Felt this was excessive. We have never paid to use the safe in an hotel before. We wish the reception staff could smile a bit more and be more friendly. However we are hoping to return next year.

You’ve had several phone calls and communications from me explaining that due to the appalling condition of the rooms we were unable to stay in the hotel. We booked into another hotel and stayed in that hotel for the whole duration of the holiday. You were unable to secure a refund and apart from speaking to the night porter you did nothing to help. Very disappointing customer service in your part.

Our room smelled musty (we had to sleep with the door open to breathe!), it was dirty and run down. It reminded me of student hostels in Eastern Europe, where we stayed during a class trip in elementary school in 1998. We could switch rooms after 2 days, our 2nd room was ok, but the 1st one basically ruined our mood for the whole stay. I don’t understand how they still operate and have the nerve to sell these rooms for this price. Beach is ok, but water is not clear and is crowded with old people. Everything is very overpriced, but bad quality. You constantly feel ripped off.