Las habitaciones son limpias y el servicio en el restaurante fue muy bueno. Sin embargo los precios de los platos que ofrecen para el almuerzo y cena son demasiado costosos. Lo que me parecio terrible fue que una masajista llamada "Janeth"que era parte del hotel y que hace masajes en la playa, me hizo un masaje el cual me dejo sin poder caminar al siguiente dia. Yo me deje hacer el masaje ya que uno de los trabajadores del bar Chiringuito me confirmo que la señora Janeth trabajaba para el hotel y que era de confiar. Yo me queje con la jefe de administracion. Ella me dijo que hablaria con las personas de Chiringuito. Al parecer la masajista fue contratada por el jefe de seguridad del hotel. Ella portaba el chaleco morado al igual que el resto del personal que trabaja en el hotel. Desafortunadamente, no me dieron ninguna ninguna respuesta. Tuve que pagar el.l servicio médico. Realmente no recomendaria este hotel a mis familiares ni amigos.

This hotel isn't managed well. We waited 10 minutes at the beach bar before 8 workers talking amongst themselves decided to serve us. Staff was friendly. Pool area was gross. We stayed 3 nights and the pool was never cleaned.

The service was excellent, the hotel needs some iprovement in the rooms. Great location. The food was great.

Great beach and staff

Great hotel for the price. Staff was really friendly. Bar and food were good but service was slow. Great pool and huge sandy beaches. Noise from aircraft is irritating but not constant. Not a lot of outside the resort facilities nearby. Low cost friendly taxis always available. Would recommend for a family vacation spot.

Definitely i recommend, i will comeback..

The hotel staff is very friendly and they do a lot to entertain the guests. The pools are small and dirty, and some of the facilities were closed and under maintenance, and it is high season.

Lot of mosquitoes around the lobby and hallways.

En servicio tal parece que tienen poco personal. Todos muy amables.

Great chill out music in the beach

Excelente estadia. Supero mis expectativas. Muy familiar. Tranquilo buena playa y buen bar/restaurante en la playa. Juan Carlos, jefe de servicios , muy atento y dispuesto a ayudar. Habitaciones comodas. Grandes. Excelente desayuno. Lejos, Bello Horizonte es la.mejor zona para hospedarte si vas a Santa Marta.

Cómodo

We had a good time at this hotel, the food is amazing and the beach is probably the best part in this area. We will be back.

Compare with the price is very poor room, the pool was not working, we coul get a better place for that price

Reception for checking in and out was very good. Service at the restaurant was excellent, especially for breakfast, and the food was good. The door to our room needed repair and was tended to quickly once we advised reception. The rooms are a bit dated but comfortable and clean, though the bathroom floor could have been better. One of the pools and the jacuzzi were closed for cleaning during our 3-day stay but the other pool was available and well maintained. Access to the beach is great, as is the service on the beach from the hotel. We will recommend and stay at this hotel again.

Nice hotel Good breakfast. Lunch wasn't good really plain pasta

Excellent service, great food, and beautiful neach

My stay was very good The rooms where clean, lovely and airy The beds comfortable The shower could be updated with a hand held option Option also to have a kettle for tea making in the room will be fantastic. It was difficult getting hot water for tea as the hotel seemed to cater only for coffee drinkers

Always family friendly and safe

It was great, and raining