Great location. Free parking available.

Very nice

Clean rooms, comfortable beds, quiet on 3rd floor , older hotel but well kept. Bathtub doesn’t drain well. Small tv in room.

Parking is for Small suv and cars only. Cleaners were rude.

Basement parking clearance is 5 feet but outdoor parking was available. Staff were friendly and helpful. Room was clean and the beds were comfortable.

My stay there was great ..

Parking is good

easy to get in and outta hotel, close to downtown.parking underground was nice and lockers for our moutain gear

Location was excellent, clean hotel with friendly staff but was a bit dated

Parking was easy and even better was the free Roam transit pass to use the duration of my stay. Staff was helpful and friendly, the cleaning staff worked hard during my stay. I loved being a short walk from coffeeshops and the downtown core. The building inside is dated so if you can see beyond older carpets and wood panelling you’ll be fine. The amenities were adequate but I treated myself to the spa and couldn’t be lured by the hot tub onsite.

Property is super dated. Walls and doors are paper thin. I was in a corner room as you came out of the elevator on the second floor and it sounded like every person walking by was walking through my room. Plus, my room was above the hot tub and impossibly hot. The only way I could cool it down was by opening the window, which let in all the noise of the drunks walking home from the bars and of the skid steer clearing snow in the parking lot at 5am. I guess you get what you pay for in Banff, ($153) but it was honestly the worst hotel I’ve stayed in ever! Oh, and the hallways smelled like weed, the towels felt like they were made of sand paper, and the house keeper had forgotten to close the fridge door all th way after cleaning so there was a puddle of water in front of a room temperature fridge when I arrived. Also, the parking garage underground said it was 5’10” tall, and while the entrance was that high, there was a concrete beam that was maybe 5’8” down there that took out my roof rack. My only recommendation is stay away.

Yes

Great hotel in a great location, the rooms themselves really good so with a spruce and a good clean or even just a good dusting! But nonetheless a budget hotel.

Only a minor issue with the room, but was quickly resolved by the kind staff

Room cleaning staff a little lazy.

Solid.

Easy access to slopes with the daily shuttles, friendly staff, complementary ski lockers, comfy beds. Only thing that was "ok" was the hot tub... kinda small. Will stay here again.

Very noisy on first night with parties on second floor. Loud throughout the night on and off. Woke me up several times between 11 pm and 3 am.

The price was right for the weekend. Couldn't hear sounds outside our room

Basic, old hotel but good location. Most of the reception staff could do with some training in customer service as they were very miserable and unhelpful. Bus to the ski resorts were a bit of a nightmare as massive queues. Banff town itself was excellent, lots of good restaurants.