Everything is more than I expected. The food in the canteen is really not good.

Room was very clean and comfortabke. Staff were very friendly, helpful and committed to taking care of all of our needs.

Great location, decent room, great breakfast, helpful when needed. Would definitely recommend.

Excellent hotel well located fab breakfast

Very nice comfortable room although our room lacked a decent view. We had a recurring problem with the keycard failing to open the door to our room. After repeated trips to the front desk they eventually gave us a physical key which worked fine. The hotel had a terrific hot breakfast with great variety. The location is very good just uphill from the pedestrian area. We used the valet service for our rental car which worked fine. Be careful driving the one way road to reach the hotel. The road turns right at the Messina Gate and a block up the street you MUST turn right through a narrow arch to reach the hotel. If you miss this turn you will spend 20-30 minutes on a confusing route to have another go at it.

The hotel is nothing short of Splendid. A wonderful, new top to bottom renovation makes for a bright, contemporary space. The restaurant is first rate. It is located in a convenient location, 5 minutes from the bus stop and the gates to Corso Umberto. The amphitheatre is a short, scenic 10 minute walk.

The staff were incredible, very accommodating and thoughtful. Service was phenomenal and the hotel itself was very very clean and centrally located!

In our room, the bathroom door was a strange,sliding glass door with a large hole where the handle should have been. Shower head would not stay fixed. The room only had paper cups and staff said that they were not allowed to provide real glasses. Breakfast was fine but not great. Staff was very helpful and pleasant.

Fantastic and very friendly staff. Clean and very nice rooms.

Great service and amazing dinner

This is a lovely, professionally-run hotel. We paid extra for a balcony with a sea view and didn't regret it. The bed was comfortable. The breakfast was excellent. Driving and parking in Taormina is expensive and challenging. We paid 50 euros to park at Porta Pasquale for 3 nights. It's about a 5-10 minute walk downhill from the hotel. People had a really hard time figuring out how to use the parking machine, but eventually everyone did. They need better instructions.

Disappointing. The pool was barely in sun. The room was small, the breakfast uninspiring. Its main redeeming feature was its close proximity to the town and Italianopera nearby which we recommend.

Clean and new hotel with excellent helpful staff

Very friendly staff, great location and very clean rooms.

Staff was helpful and professional. Great location.

Beautiful hotel. Friendly staff. Perfect location.

We absolutely loved our stay at Splendid and were sad to leave our beautiful room and the amazingly kind and helpful staff. Ivana was especially helpful, but we enjoyed everyone. When my fiancé required medical attention, they called a doctor for him. The room was small but lovely, especially the balcony with the gorgeous view! The location was great. We can’t wait to return.

The view from the room was great. However, the room is small, moldy and not very clean. We found hair on the towels. The keys must be left with at the reception everytime you leave but it was ok. The aircon could not be turned high and so it was quite cold in the room. Me and my partner fell sick due to the mold with fever, dizziness and stuffy nose which impacted our holiday in other cities. The staff were good and the location is convenient but I would not recommend due to the mold and cleanliness. There is no free parking. There is a valet parking which can be expensive if you have a car and are staying for many days.

We had an excellent experience at the Splendid hotel. Location was great and the front desk and breakfast staff was wonderful.

This is one of the best hotels I have ever visited. Front desk was exceptional! Ivana made everything easy and provided detailed information about what to see and do. This is a beautiful property, and we had a beautiful room!! However, the staff is the best part about this property. They are kind and helpful. All the staff is great. The breakfast was very good. We enjoyed it very much. Hope to return.