Felt very safe, clean, nice area next to the River Thames. Absolutely fantastic place. Go again

Yes

We absolutely loved this hotel! (Visiting the UK from USA). The lobby/bar/dining area is so welcoming and cozy - love the decor. The food was great as well. Only tiny complaint would be the faint smoke odor in the room but it’s clearly an old building and they done nice upgrades to it.

Well designed, comfortable modern room with view of the Thames. Use of secure car park just next to the hotel. Ideally located for stay after visit to RHS Wisley. Great access to London by train. Excellent bar and super menu with something for all in the restaurant… All in all when topped up by super staff this is a great little hotel and deserves its burgeoning reputation! Hope to get down from Yorkshire again sometime and will definitely look to stay again!

Great location with a lovely walk along the The Thames to Shepperton. Good reasonably priced meal in the evening. Staff very friendly. Only downside our room was cold but was sorted.

Great room lovely breakfast and caring staff what more could you want??

All was good

Great stay. Very clean. Restaurant beautiful

Clean rooms, welcoming staff. Had an ongoing issue with electric room key, that required me to swipe it numerous times before it worked. Required a few visits to reception to get a new card. Due to annoyance of this I gave 4 stars. Otherwise a very nice stay.

Clean, nice staff, reasonably priced, lovely bar

Stay for family meeting.

Gorgeous pub and beautiful rooms with everything you could need. Plenty of parking and great food! Great value for money.

Lovely sized rooms, quiet, clean, mattress was supportive for my lower back and very comfortable

Clean room, comfortable bed,good breakfast, lovely restaurant/bar. we checked in 1.5 hour early hoping for river view but got carpark view instead

Breakfast could be better ,More portion ,bar for guest should be open until 11 pm

Could not get through by telephone to hotel staff nobody called me back !! had an accident on way to hotel from Birmingham so tried to cancel or even get refunded but no comunication from hotel when attepting to do.so ...dissappinted on a positive not no personal injuries ..regards colin wynn

All good

The hotel staff were welcoming. Hotel and pub were clean, breakfast was cooked to order and buffet well stocked.Parking was secure.. Ideal location... Would definitely recommend...

Beautiful view over the Thames from the room. Room was clean and well serviced daily. Staff was friendly and helpful. No complaints at all.

We had a good stay, our room was lovely appreciated the decor and beautiful view. We did have to wait a few times at reception when there was no one but asides from that we enjoyed our time there.