Only ok

Love this hotel & stay here any time we pass through Cancun! Love the fish tacos!

Everyone was friendly and welcoming. Relaxed vibe and room perfectly located next to pool. Convenient pick up from airport transfer included. Thx

It was alright. Stayed due to a flight delay nothing special just convenient.

Check in was smooth, staff were very friendly. Airport shuttle was simple to use. Pool and jacuzzi were nice. Hotel room was great. Simple but had everything.

There were shops nearby. It was clean and the staff were so nice!

I recently stayed at this hotel and overall had a pretty positive experience, especially considering the price point. The property itself is nice, though not particularly new or modern. It’s not one of those ultra-polished, spotless luxury hotels—but it’s also not run-down by any means. Everything was generally clean and maintained well enough to feel comfortable throughout the stay. The room was quite comfortable and made for a relaxing place to unwind. While you can tell that some elements are a bit dated, nothing felt neglected or problematic. It struck a good balance where you’re not paying for luxury, but you’re still getting a pleasant and easy stay. One thing that stood out in a good way was the staff. They were consistently friendly, welcoming, and helpful, which definitely adds a lot to the overall experience. It didn’t feel overly formal or stiff—just genuinely nice service. The hotel also had a nice coffee bar area, which was a great touch. It was convenient to grab a coffee and relax, and it added a bit of charm to the property. In addition, the restaurant served very enjoyable meals, especially for breakfast and coffee. It wasn’t just a basic setup—the food was actually quite good and made mornings more enjoyable. As for amenities, the pool area was clean and well-kept, though it wasn’t heated, which might matter depending on the weather. There was also a hot tub, which was a really nice bonus and a great way to relax after a long day. Overall, this hotel offers

nice people and clean place

Room was clean. Restaurants was delicious and our server was great. The pool and hottub were nice.

Very clean, friendly staff. Reasonable price

Parking not very convenient or easy to find

Clean, quiet and very helpful staff.

Good

N/A

Clean, decent amenities, lovely staff!

Room was fine, the hotel is very clean. I had the best service by one of the waiters, Gabriel. I mentioned I had a rough day with a flight cancellation, and he went out of his way to make my meal special. Thanks again!

The staff were excellent. Very helpful and courteous. Pleasant to deal with. The room was spacious, clean, beds comfortable. I was totally impressed with the cleanliness. All the vents were clean. This is one area I always check and never have I’ve seen this at other establishments.

Room was clean and spacious, beds were comfortable. Staff was very pleasant and accommodating.

We made the reservation last minute, when we missed our connecting flight out of Cancun. A lady at the desk of the hotel was able to walk us through getting the free shuttle to the hotel within minutes of making our reservation. We can't say thank you enough just for that kind gesture. Check-in was easy, our dinner in the hotel restaurant was perfection, the shower was wonderful. We had a quick, but nice layover stay. Best perk: the complimentary airport shuttle that functions 24 hours a day.

Beautiful property. And the staff was super friendly.