Overall Ratings & Reviews Hard Rock Hotel San Diego

The room needed updating. Mold in bathroom, small pool, and noisy.

Just average. Shower water didn’t drain properly. Toilet roll hanger was hanging vertical. Water sprayed totally outside of the shower..and $30 incidental dollars for a single water and a single cookie..really!!

Very expensive. We got the room with parking view. Just no comment.

Worst check in experience of my life. Never will I go back to the Hardrock and Expedia didn’t transfer the booking. Horrible experience all around.

I'vr taken my wife here for her birthday for 3 yrs now, and we always have a great time. The staff are very friendly and there are lots of great restaurants and bars in close walking distance.

Very convenient and kid friendly! Definitely will be back.

Nice & clean

Nice stay

Great stay. No complaints.

Rooftop Pool

The room was old and very dirty.

Lobby is cool, staff are helpful. Air conditioning is not sufficient. Rooms have some obvious wear and tear and are close to being outdated. In a good location in the Gaslamp Quarter, but more on the edge than in the thick of it. Restaurants/events are lackluster. Cool once, but not worth the price. You'll likely not use the "all access" amenities.

Great place!!

Great location with easy access to entertainment, restaurants, bars and shopping. The hotel has a lot of amenities and the staff are friendly & helpful. The bed was comfortable and room are very clean. This is one of our favorite places to staff while in San Diego.

Very clean, and fun to look around. The halls and the elevators were fun to look at. The lobby smelled amazing. The staff was friendly. The poolside chips and salsa were delicious. Very short walk to Petco Park and Seaport Village

Great place to have fun!!

Excellent location with good parking option over the road. The hotel staff were very helpful and facilities good, would have liked a kettle for making tea however hot water was provided on request to the room.

It was in a good area just a nightmare if a baseball game is the same time you are there.

When we arrived, they didn’t have our room. Literally, a confirmed booking and we show up and no room. They upgraded us to a “huge suite” which was only good because it gave us a room. It was three of us and we needed 2 beds. The suite only had 1. They gave us a portable one that we didn’t use due to size/effort - it looked like a refrigerator with a mattress strapped to it. One of us slept on the couch. They tried to make up for the mistake, which we appreciate but, honestly, all we wanted is what we paid for. The suite didn’t fit our needs functionally. Otherwise, I would expect that we would have been perfectly happy. It’s close to Padres stadium which is why we picked the hotel in the first place.

Nice stay