8.8
Very Good
From 186 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.4

Service and Facilites

9.2

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Traveler Reviews The Grove

Number of reviews per page
20
40
Top reviews
Dominic
icon- with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice buffet
Craig
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

5 sta
Joanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful settings and grounds. Staff very attentive. Lovely stay
Adrian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Food and grounds
Alison
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We enjoyed our stay at the Grove. It is a lovely hotel, especially if you are a golfer. Food wise The Glasshouse has a wonderful selection of food - but it is buffet (not every one’s cup of tea). The food at The Stables was also very good, but if you have some mobility difficulties, it is a long walk outdoors to get there! Concierge will arrange a buggy - but take your coat in winter! Lovely breakfast in the Glasshouse with excellent selection. Obviously The Grove is not cheap!
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Neil
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The hotel was lovely, the glasshouse is very nice with good cocktails and snacks. Had the best massage ever with a Thai lady called Joe. Hotel could do with modernising in the hall ways but apart from that stunning. We will return in the summer with the children next time.
Oren
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great service, very nice grounds. A bit big and far from other things, but the rooms are very comfortable and it's perfect for a short staycation away from London
Anisha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Can’t think of anything negative to write, very hospitable and excellent customer service throughout our stay ,
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

A great room and beautiful grounds all well maintained. Super attentive staff everywhere. The buffet breakfast was excellent with very good choice. The evening dinner wasn't really our scene. The buffet offered an excellent choice of foods but was not personal and quite cramped. Our room bathroom had no rails for towels and only two hooks (for the robes). We had to leave our towels and face cloths on the roll-top bath but these were taken by the turn-down maid and not replaced; not good when you find out late at night. The site grounds/roads need improved signage for cars.
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Navaneet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Thank you to the staff at the Grove for a fantastic stay!
Joanne
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Wonderful stay, we were upgraded to the mansions. It was just what we needed to relax. Thank you
Parveen
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It’s a lovely hotel and grounds, beautiful walking trails, and service - staff are genuinely helpful and friendly. My only disappointment was this was booked for my birthday which the hotel was aware of, but there was no birthday surprise in the room upon arrival, no happy birthday at check in mentioned, and this was just a bit of a downer. Check in was also delayed as the room wasn’t ready till after 3pm which you don’t expect for a 5 star at this price!
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Verified traveler
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

This place is one of a kind. Never stayed in a resort where staff is so welcoming and helpful. Food choice was amazing especially for a vegan were many places dont accommodate it. From the parking to the checkout - all was spectacular. My first time at this hotel and i will definitely come again.
James
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Lovely hotel but room prices gave us higher expectations than were met. Whilst we were very fortunate to be upgraded from a standard room to deluxe, it still fell short. Our cold tap wouldn’t run, weak toilet flush, we had very basic mini bar and the hallways to the bedrooms were very dated and didn’t smell particularly fresh. Great all round hotel with amazing amenities but it could do with modernising the rooms. Tv was old fashioned (but did have Netflix), and balcony was very small with two very basic chairs.
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Kieran
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Had a great stay. I would say the view rooms probably not worth it. Ours was half obstructed by a wall.
Corin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Place was amazing for our kids, 2 and 5. They absolutely loved it!!! It was a great spot and of our 14 days overseas their breakfast offering was the MOST EPIC!! So delicious! Super impressed. Loved our stay!!
Matthew
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

We are regulars at The Grove and love it there, but the dinner service (outside the lounge) was dreadful last night. Lack of attentiveness, no proactivity, incredibly slow, etc. At £750 a night in a 5* hotel, that’s just not acceptable. Everything else was great, as usual.
Donna
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

It was our 24th wedding anniversary & this was addressed by us being given an early check in (requested some time before) & a slightly later check out as we had a morning spa treatment. We were given a bottle of champagne & chocolates in our room & the staff were all thoroughly assertive, kind & helpful. A few months prior to our stay we had a phonecall to ask if the a customer Relations Team could help with anything during our stay & a few days before our stay we had a watts app message asking the same thing & responded to any messages almost immediately so the service was impeccable. Every part of the hotel was spotless clean, well sign posted & 5 star. The ‘Feast on Cloud 9’ was a lovely experience as was the pop up restaurant Skewd. The walled garden & outside pool & beach was amazing especially as we had fantastic weather. If we could afford it I would love to stay again & would highly recommend it to others!
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Roshan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Great stay with family for fathers day. We ate at all of the restaurants, all were super, but the breakfast really must be the best I have ever had in the UK. Grounds and activities were all great too.
Priya
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Booked 2 nights at The Grove and was really looking forward to our stay; however it wasn’t quite up to the standard I expected. Room had everything you need and was clean [which is expected]. The desk/dressing table could do with an updated larger wall mirror. Certain staircase and lifts could do with some TLC as they are worn! Spa, was nice however facilities in the women’s changing room were not all working! Disappointing! You get the usually robe, towels, flip flops as you do in a “luxury hotel/spa”! Food, I would say breakfast and dinner at Skewd were the highlight. Breakfast had a variety of options from fresh fruit to cooked hot food. Everything was delicious, I tried a bit of everything. Dinner at Skewd was lovely, service was great. The team bought out a birthday treat and shots on the house which was a nice touch. Hotel Service, hit and miss with reception. when called they are quick to get you off the line, twice I was hung up on while still asking for something! Doormen and baggage porters were very friendly and courteous. Very annoyingly, by magic…!!!! One of my sandals went missing from the room! I arrived wearing both on Friday and upon leaving it had gone missing! No one seemed to know where it had gone!!! I would have expected a courtesy call having left my details! Nothing a day later after leaving!!
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