Brilliant friendly staff. Breakfast was great and we had the best coffee there since we arrived in the UK.

Room was nice and cool. Shower head in our room needed some repairs but was in working condition and the staff noted it when I mentioned it. Very good experience overall. Would recommend.

The staff were helpful, polite and very knowledgeable with the public transport service.

Room condition was OK except that toilet flush didn't work well (3rd floor)

Great hotel. I enjoyed my stay at the hotel, but the hallway noise was a minor drawback.

Really enjoyed our stay, easy to get around the city… the breakfast was good value and delicious

It's was all good.

Great hotel

Tower Bridge is a 15 minutes walking

A bit disappointing…..had to ask for towels and coffee etc. shower not too clean. Won’t return.

The hotel is nice and the staff was great. The area sround the hotel is not nice and there is no metro station close. The room had a few patches of maintenance fixes that were left visible.

View from the window wasn't the best

Parking was good. Too far from main attractions. Staff nice.

The hotel is conveniently located near Central London, making it easy to travel to all major attractions from Old Kent Road. Although breakfast wasn’t included, the food was good. I do wish they had offered a variety of breakfast options during our 3-day stay. Overall, the hotel was satisfactory in terms of security and cleanliness.

I genuinely wasnt sure what to expect but I was pleasantly surprised. The staff were all amazingly friendly and helpful, I had an issue with the water draining in the shower, mentioned it when I left the room for the day and by the time I took a shower the next day it was fixed! I felt very secure and safe, you couldnt even get into reception without a keycard at night and then you needed to scan again to access the rooms area. Would abaolutely stay here again when i'm next in london. Thank you for a relaxed easy trip.

The location was very convenient for those exploring the city. You can get public transportation from a nearby stop and Line 21 gets you to London Bridge within 10 minutes and is very convenient and from there you can connect to underground metro. The Hotels' family room was very convenient, and it offers 1 double and 3 single bed and is deal for a family with 3 kids. The staff was helpful and the area around the hotel was safe even though it may not look great as the buildings and shops are old and look a bit dated and run down. Overall, my experience was great, and I would recommend it for anyone who is looking for value for the money.

Fabulous staff though shame about the extractor fan in the bathroom which kept me awake most of the night

Hotel was lovely, area around was a little sketchy though

There were hairs on the beds when arrived but the cleanliness of the rest of it was great. The staff where friendly and welcoming. The cups in the room are very small but we asked for bigger ones and the staff were more than helpful. Will definitely be staying here again. Dont let the area put you off

Nice location