I wouldn’t recommend this hotel to a family of raccoons! I expected a luxury experience, but this stay was a disaster from start to finish. The worse luxury hotel I’ve ever reserved. The room's air conditioning blew hot air the entire time, making it nearly impossible to sleep. Worse, part of the wall frame actually fell and hit me in the head. I reported it to the front desk, and the clerk promised an officer would file a claim, no one ever showed up. Despite requesting housekeeping multiple times, no one ever came to clean the room during our 3-night stay. For the price and the hotel’s supposed reputation, this was completely unacceptable.