Overall Ratings & Reviews Courtyard by Marriott Collierville

The people at the desk were awesome. We were accidentally charged for an extra room and the gentleman and lady on the day and evening shift were so patient and helpful. Please give them a raise! The rooms were terrific as well.

It was amazing! So quiet and comfortable and everyone was so nice. Wish we had known that the pool was out, however they had a plan for that as well. It was a great experience!! Will stay here again

The first day they replaced our used towels and wash cloths but did not make up our bed or clean our room. The pillows were terrible--too big! Asked if they had smaller ones--apparently not. Food at breakfast was not replenished--last morning no juice or yogurt--just water. Had to constantly ask for coffee pots to be refilled. No attendant.

Very nice

Old style ac unit would not keep the room at a constant temperature. Huge stain on ceiling from water leak along with 2 areas that had been patched. No exhaust fan in bathroom. Odor from spray bothered allergies. 1 elevator out of order.

I had specifically chosen this property for my birthday weekend because it showed on their site that it had an indoor jacuzzi and breakfast. Jacuzzi was drained empty and broken. Never saw any breakfast. Staff was consistently unhelpful. consistently unfriendly. Overall, consistently unimpressed by the whole experience.

This whole hotel needs to be renovated! Broken tiles, dirty carpet and a hole in the sheetrock above the shower.

I love staying at this property! So clean, comfortable and pretty. Highly recommend!

Absolutely awesome place to stay. Walkable restaurants and shopping. Never disappoints. Thanks

The place was in a safe area and it was quiet. The smell of the room was not pleasant for my liking but overall it was a nice place to stay.

Not great service.

Great

The rooms are spacious

None

Could hear my neighbors on both sides of the room and the train whistle at night. I have computer monitors as large as the television. The room was very clean and the bed was comfortable

Overall the hotel was really nice and the people were especially helpful. The room was indoor pool were comfortable and the only thing I would change would be to turn the heat up on the water heaters. My bath and shower were both lukewarm at best.

The hotel is in a nice, quite, and upscale part of Memphis suburb Collierville. It shares a parking lot with a large Dillards department store so shopping is convenient. The room was clean and updated. Enjoyable stay.

My wife and I had a great stay for her birthday. I selected the hotel as a staycation and would have loved for the bar inside to have been open. Unfortunately they were not open the entire weekend for our stay. However the pool & hot tub were really nice and the room had a great view.

Great location for our trip

It was wonderful, very quiet. What I did not like about it was we had to pay for breakfast. 4 slices of toast and water was $12!!