Overall Ratings & Reviews Kenilworth Resort & Spa

Felt the property is not well maintained.. not a five star stay experience

Lovely resort. Great service. Airport pickup. Reception. My room overlooking the pool and garden. Restaurant. Pool bar. The staff, all of whom give it all they've got. Friendly atmosphere. Lovely grounds, well maintained and huge. And then on to the beach. Perfect. Wonderful service from Ruella, Goma, Aliya, Hemant, Mintu and Bhupal who kept me well fed. Introducing me to Dosa for breakfast which i grew to love, and ensuring i always had everything i needed. The pool is brilliant. Its massive. Its well maintained. The pool guys / lifeguards fo a superb job. Come to Kenilworth. You will have fun.

I loved it here. Efficient friendly staff in all areas... the pool guys, the room service, Lovelita and Richa welcoming faces in Reception. I extended my trip twice and have nice memories. Goma, Suninjat, Ruella, Bhupal served me constantly in the restaurant. Thankyou Hemant for introducing me to Dosa and Sambar for breakfast. Alija for picking me up on her scooter on her way into work. Is a nice memory for me. Tanmay, Flavian, Joshua, Rohan and Sam for loading me with cocktails and vodkas. I was living like a King.

All the staff are brilliant. Friendly and very helpful. Thanks to Hemant for introducing me to Dosa and Sambar. Thankyou to Alija for giving me a lift back to the hotel on her scooter. That was very memorable. All the boys in the lobby and pool bars. Mintu, Suninjat, Goma, Ruella and Bhopal who served me lovely grub twice a day every day. It was brilliant. Pukka pool too.

Its good

We booked the property for a family of four adults without any expectations. Our four day trip was memorable. Enjoyed all the facilities provided by the property. I will suggest they should implement a guest login access through web which can provide all the details of your booking plus extra spending done each day at the property. It will give clear financial visibility before checkout. We may need a longer holiday to see GOA.

Very good hotel, good staff, overall a good experience

Staff service excellent but taking far too long to serve food from the time order has been placed.

We had terrible experience at the checkin. We got 3rd room after 3:30pm. It wasn't ready at 3. And when we asked for VIP access they didn't have any information and didn't offer any help or VIP access. They were simply uninterested in offering any VIP access or even providing something in replacement to room upgrade

Lovely place, great service, only not so good thing I have to say is it was quite expensive to eat and drink there and the taxi service they use is a rip-off. In example I got a taxi from the hotel to Gopa airport in North Goa about 1 hour and 15 minutes, I paid 3000 INR in a local taxi, but the hotel taxi was 6000 INR. Nevertheless a lovely hotel with impeccable service.

The drinks were too good.

Overall good experience

Nice hotel, good service but did not like the construction / repair noise. Lacked comfort.

Best resort for kids and families.

Great resort if you want to enjoy an exclusive time with your friends/ family. Large rooms that can easily accommodate a family of 2 adults, 1 teen and 1 child. Nice large swimming pools separate for adults and kids. Access to clean and beautiful beach to enjoy morning swims and late evening sunsets. Very courteous and helpful staff. In house bfast lunch and dinners are limited but taste great Lots of dining options nearby including Martins corner.

Good luxury property to stay

Wonderful stay

The property was dated and room furniture definitely needs an update. Great service, especially with Selwyn and other pool bar staff. Need to learn some updated cocktails, like Aperol Spritz.

Construction was disruptive, beach is nice

Hotel was good but definitely not a 5 star. Location was great the beach and pool area are lovely. The only downside is the poolside food wasn’t great and staff were very slow at serving food and some drinks they have to get from the main hotel so you have to wait just to get a fruit juice. Otherwise we were happy with the breakfast. A good range of food. We were there for new years and they had a fabulous party set up on the grounds with so many food options, a live band, dance floor etc. Other than this the Orel is quite and had very little entertainment in the evenings