Friemdly

The rooms are old but updated and very clean. It is a nice old building. The staff were very kind and helpful. The location is walkable to the entire downtown.

The staff was friendly, but the room was dirty, the drain was slow and the bed was not comfortable.

Staff were great, property is very clean, rooms are nice and renovated.

The hotel and rooms were in a poor state of repair. The room was very small and poorly laid out. The shower needed new grout and there was nowhere to put your soap. The bed was comfortable and clean and the staff was pleasant. Unfortunately, the neighbourhood is known to be unsafe and indeed the morning we left there were about 5 cars with driver windows smashed in (luckily, the miscreant didn't get to my car). Cannot recommend this hotel.

Clean room, nice location & affordable. Most of the staff were also incredibly friendly and pleasant to deal with.

The space was clean enough but there wasn’t daily house service.

My stay at Pembroke Inn was extremely disappointing and absolutely not worth the $250 I paid. The hotel was under construction, which made the stay noisy and uncomfortable. We were asked to enter from the back of the building, and the entrance area felt unsafe and unclean. The bed was very squeaky, making it difficult to sleep. The neighbourhood felt unsafe, especially at night. There was no phone in the room, which is concerning for guest safety. There was no breakfast, despite the price being very high for the quality provided. Overall, the experience was stressful, noisy, and far below what was advertised. For the amount charged, this place does not offer even basic comfort or safety. I am requesting Expedia to review this booking and provide a refund or compensation for the poor experience.

Excellent!!!

Clean room, helpful staff, convenient location.

The room was surprisingly spacious, and had a freshly renovated bathroom that was really nice. There was a Keurig in the room, and the check in and check out process was seamless.

The whole experience was awesome

The room was very clean though on the smallish side. The hotel is located in a quiet residential area. The staff were very accommmodating and pleasant.

Nice clean room. Polite helpful front desk.

Great location and such a cute hotel

Everything was quiet good.

The room was clean and the bed was quite comfortable. It was also very quiet. They were very pleasant and accommodating.

.

Room was clean and cute. Wouldve rated as excellent if the bedding had not been terrible. Bittim sheet on mattress did not even cover the top of the matress. The duvet was fairly old which would have been fime if it had a cover on it that was acceptable. A flat sheet under the duvet and a flat sheet on top do NOT make a duvet cover. People were lovely and helpful. Just need better bedding!

The management have done a great job renovating this building into an affordable and very comfortable experience. The common areas were pretty old (stairs etc) but the priority is the room which was clean, modernized and comfortable. The bathroom was nicely renovated (although it could have used hooks for towels and space shelf for soap but these are minor inconveniences). The staff were always welcoming. The Pembroke provided very good value for the money.