8.4
Very Good
From 1,346 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

9.0

Traveler Reviews Pembroke Inn

Number of reviews per page
20
40
Top reviews
Sean
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean room, helpful staff, not the best area of town, definitely wouldn’t recommend walking around at night
Alan
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We picked this for a three night stay for sightseeing around Toronto, on a budget. This was the most reasonable when many similar were charging much more due to World Cup football. Staff were very welcoming and complimentary coffee and hot drinks were available in a small lounge next to reception. The room was small as expected but the bed was comfortable, a/c and shower good. In room fridge and coffee machine with microwave available in lounge The location of the hotel was good for transport links, and nearby attractions. There was a lot of social housing and care facilities in the area and some homeless persons, but we never experienced any hassles. Staff were attentive and helpful.
Read More
sylvie
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Really good place, very clean, cute room... perfect
Seth
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were friendly, knowledgeable, and accommodating. The bed/pillows were extremely comfortable to the point that I didn’t make it out after laying down, very clean, very compact (not too much room for activities) but for a night, great value. Would stay here again.
Richard
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is in a good location and good value but beware you are surrounded by drug dealers and addicts and whilst not threatened it becomes unsettling
Lucas
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room
Chris
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was updated and very clean. Staff were very pleasant. The inn is in a residential neighbourhood so you can get some noise. Walking distance to Yonge/ Dundas (Eaton Centre). Would stay here again for the price!
Olivier Phuoc Loc
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great receptionist
Carl
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful staff Great location .
Patrick
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

An older hotel and a bit off the beaten track. It was pleasant for a night, but I probably wouldn't stay for more that one.
Karianne
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful! The room was tiny, but if all you need is a home base because you plan on being out all day it works. Tastefully renovated room. The ramp outside is blocked to access; lifting suitcase up steep stairs was not ideal. AC worked well but only one setting—it was either on or off. I would totally stay here again.
Read More
Gaurang-Mohet
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was nice
Stuart
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Conveniently located, clean rooms, safe environment and friendly,helpful staff. Would definitely book again.
Elisabeth
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My husband and I booked for 7 nights - I was in town for a conference and we planned to take some vacation days after. We only stayed 4 nights and got a refund for the remaining nights. There are several reasons why: 1) black mold all around the window frames, 2) ground floor room with no bars on the windows for security, 3) hundreds of ants gatecrashed the bathroom, 4) paper thin walls so even the smallest noise was a disturbance, 5) strong small of Febreeze or other chemical cleaner rather than actually smelling clean, 6) water overflowed the shower screen leaving a huge puddle on the bathroom floor each time we showered, 7) a massive structural crack along the wall under the windows, 8) bubbling in the flooring....I could go on, but that's probably enough to give folks a sense of what you're signing up for when booking this place. I've included some photos (some are screenshots taken from videos). To their credit, the staff were lovely and we didn't have to fight to get a refund for our remaining days. Overall, this place is absolutely not worth the price tag. Avoid at all costs.
Read More
Mashayla
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean room!! Staff were very nice and helpful. We had both an air conditioner and a heater in our room so lots of options and accommodations.
Kimberley
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good localisation in the city. Clean room. Staff very helpful. Will recommend this place and I will rebook it.
Nataliia
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel for this place
Martin
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice clean little inn. Friendly guys working the desk. If you're looking for a (relatively) low cost place to hang your hat for a few days while exploring the city, this is it. If you are looking for a five star hotel with big rooms this is not it.
Emily
icon-
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This was more like a hostel. Room was small which was okay, but walls were very thin and I could hear people coming and going late into the night. Also when someone else flushed their toilet, it made mine flush too which was weird and proved poor plumbing. I was planning to stay for two night but left early because of how poor I slept the first night. They told me that I would still be charged for my second night since I changed my mind too late. I would not suggest this place unless you are young and don’t mind sleeping with loud noises. It also felt like a sketchy part of town. Would not recommend.
Read More
Anthony
icon-
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

0 out of 5 stars. Worst hotel experience I have ever had. What was advertised on Expedia was nowhere near the reality. The photos do not show the huge construction high rise directly beside the hotel. Noise started as early as 6:30 AM with trucks, then banging and construction by 7 AM. Inside the hotel was just as bad. There is no sound isolation between rooms. I could hear people talking, TVs playing, and people above me stomping around like they were moving furniture. Even with earplugs, the bathroom fan, and AC on high, I still could not block out the noise or partying around 11 PM, despite the hotel saying quiet time starts at 8 PM. The building had an overpowering scent that seemed like it was covering something up. The room felt run down, with OSB painted white over the windows, mold in the bathroom, and a shower head spraying water everywhere. The staff were unprofessional. After I complained about noise, a staff member followed me to my room and questioned whether it was even loud. I was told cleaners come every second day, but after a full day of meetings, my room was not cleaned. No coffee, soap, towels, or toilet paper. Their solution was to blame me for not asking, then tell me to pack up and move rooms. After 30 minutes arguing in the lobby, I was handed toilet paper, towels, and got to pick out 3 coffee pods. I paid over $250 per night. Completely unacceptable and not as advertised.
Read More
Number of reviews per page
20
40