8.0
Very Good
From 592 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

7.4

Service and Facilites

8.0

Traveler Reviews Plaza Caserta

Number of reviews per page
20
40
Top reviews
Harvey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place, rooms are aged but massive by any standards.
Valerio
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Overall the hotel was fine. It was weird ti see such a big hotel but very few people around. I think during our stay (one day) we saw only one other customer. The garage and the outside of the hotel could be better kept. The garage in particular needs to be cleaned up
DANNY
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Rooms were great, property is in a strange location and very empty. Good value for a good night sleep before a flight. Nice bathroom and good beds.
Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The place was really nice . The rooms were always clean and the stuff is super friendly. 10/10
Gianfranco
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Starting to show its age. Wi-Fi weak in most rooms.
Jaison
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice accomodation and incredibly nice staff. Clean and quiet.
Shambhavi
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The only good thing about this property was it was within reasonable costs but everything else was more or less terrible - old property, very limited to no transportation facilities, they don’t provide you with water in your room after your first night of stay, PATHETIC WiFi, room service provided us with torn towels - it is a huge and massive hotel but empty so it almost feels haunted. Extremely disappointed with this stay!
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Paul
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Poor customer service
Kamsen
4.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The property was sterile. Looks like a hospital. No ambiance. No character nonart. Tub leaked. No way this is a 4 star place. I felt mislead by Expedia showing it as a 4 star property.
Ben
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Great spot for travelling. Breakfast was great and hotel was very good for the price.
Ann
6.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

The hotel is well plced for seeing the palace. Our room was clean but needs updating, especially the bathroom.
Don
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Property is located in an Industrial area far outside of the city.
Mackenzie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The staff were so friendly! Loved that it was quiet
Alejandro
4.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Not as expected Tired and old property
Aceil
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

This is a hotel designed for exhibitions and business conferences - so feels as such. But it offers great value for money out of season. An improvement would be hotel transport to the train station or the centre of town - which is otherwise hard to get to.
Alla
8.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

Ok hotel, nothing around.
Evneet
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Clean room and good parking . Breakfast was the best feature.
Craig
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

This place is about 10 years past time for an update.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Location was great, parking was easy. Hotel desperately needs a deep clean. Rooms are dusty, and everything smells musty. Sheets, bath towels all smelled old and stale. Rooms had phones with half the buttons missing and rooms had no information. No room service information, no restaurant menu.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Very good, with only some details requiring attention. Consider installing soap trays in the showers for example.
Number of reviews per page
20
40