Overall Ratings & Reviews Holiday Inn Express & Suites DOUGLAS, an IHG Hotel

It was a quick stay while traveling but room was clean and staff friendly.

It was a great hotel but for the price it was extremely high for a standard room booked in advance. Parking lot was small.

Very nice location close to restaurants like old time and Starbucks. The only down part was how dirty the indoor pool was. I feel like it should be better kept.

I really enjoyed my stay will be back if need a place to stay. Everything was magnificent the staff was amazing and the breakfast bar was great. Hot food, everything was delicious. My room was beautiful, very neat and spacious I just wasn’t able to get in the pool to relax, cs of funeral and family gatherings but next time I will try it out. I was promised to get a deposit back on my card bc I kept my room in order. Waiting on that and everything is grand. Would I tell a friend or others about this amazing hotel heck yeah!!

The room was very clean. The pool seemed cold, which I didn't expect since it is indoor.

Clean hotel only the smell of food from kitchen into the rooms otherwise a clean IHG hotel

Second time I’ve stayed there—both experiences were great.

Very nice and relaxing.

Close to the Hospital..

Bath tab was broke but otherwise the room was spacious and clean.

Great place to stay. No issues.

Good

Staff, breakfast, comfort of bed

The beds and pillows were very comfortable!

Breakfast bar was out of coffee and food was cold

Everything was great other than the pancake machine not working so kids wer3 disappointed

Nice

Everything was clean and comfortable. Only thing I didn’t like was that we had our DND door handle up but housekeeping barged in at 11:15 lol. I understand policy but privacy is important too.

Room was very clean. All the staff were friendly and very helpful.

No transportation services