9.0
Exceptional
From 294 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.2

Service and Facilites

9.0

Traveler Reviews Cinnamon Lodge

Number of reviews per page
20
40
Top reviews
Angus
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, very close to Minneriya Safari. Has a nice jungle vibe, surrounded by monkeys and Toucans. The accommodation and food is decent. We booked four people, but the staff tried to claim that we only get 3 beds. It was quickly resolved and they added an extra bed to the room.
Nagalingam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff at the reception and dining hall are exceptional, extremely courteous and professional. Especially, a staff at the dining Navodya Dilshani is extremely helpful. Property is clean, relaxing but buildings need touch up throughout. Would visit again for their hospitality and selection of BF buffet.
lesley
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A lovely stay at here ..room was a little far away from pool and restaurant but quiet and peaceful by the lake . Fabulous buffet -lots of variety and good quality . Sri Lankan options always best !! Efficient friendly service
Alastair
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Overall u enjoyed this hotel; it’s an experience. Food was varied although it didn’t really suit me. Wonderful rooms, reception a big stuck in their ways but helpful overall.
Yegesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed in one of their two stories suites two bedrooms with living room and three bathrooms with a dedicated butler for our three nights stay. We are very greatful for all friendly support from our butler Asanka and he did a such an excellent job. Asanka made sure everything very comfortable and made such a great experience stay from checking in process, restaurant reservations, laundry facilities, out door tours and arrangements in the suite and all the way to final check out process. We cannot thank you enough for what Asanka did for us during our stay. Also I must thank a lot for all the housekeeping service by Sandeep and Heshan, they did a great job inside our suite cleaning and arranging everything to top class service. Thank you for all your service, we will be back at your resort next time.
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Janet
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Cinnamon Lodge is a huge establishment, very grand with rooms set in lovely gardens by the lake. It has a huge pool and a buffet breakfast and dinner menu. The evening desserts are to die for.
Ashlee
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This property is outstanding. We stayed in the deluxe suite with our family of four for four nights in total. The kids loved every minute of our stay. The food, the staff, in particular our butler “Asanka” who was the most attentive, caring, polite and just all round wonderful person. Asanka made our stay so enjoyable and we thoroughly enjoyed getting to know him. The chefs were also so friendly and helpful and we also enjoyed our chats with them at each meal time, they also spoilt the kids with special meals, snacks and even gave them a tour of the kitchen and taught them a thing or two. We will be back! Thankyou once again Cinnamon Lodge.
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Kim
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This is truly an outstanding hotel in Sri Lanka. The resort spreads out along a large lake with view points in the trees with views that will take your breath away - one evening we could hear the elephants on the other side of the lake - wonderful The entire area is well laid out with brick pathways taking in every inch so walking along these well maintained routes is lovely after an evening meal. The restaurant is fabulous with at least 5 separate areas of food laid out for everyone to try. I would like to mention Thakshila who took amazing care of me and introduced me to various new taste sensations - some were “different” but most were delicious. The pool is huge and the staff were welcoming and attentive. All in all my stay at Cinnamon Lodge was outstanding. If you visit Habarana - there really is only one place to stay
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Stephen
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Beautiful property with amazing bedroom lodge and incredible large pool. Very helpful staff. Would prefer a smaller buffet with more focus but that’s personal choice
kate
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

This hotel is well located for important sites near Habarana. It has extensive grounds, a large pool and looks onto a lake. However, our "superior" room was very tired. Given the price, we were very disappointed. The hotel was full of tourist groups when we stayed. Breakfast and dinner were buffets. There was plenty of choice but some of the dishes were disappointing. There were quite a number of wild dogs in the grounds, chasing monkeys the day we left. The night before our departure we went to reception to settle our bill and waited while the final restaurant bill was added. But in the morning, they stopped us, saying they had forgotten items, which seemed disorganised. This delayed us. Overall, the hotel is rather old now and we felt we paid a lot for a very medicre experience. We stayed in much nicer hotels for less. It was also irritating that they add taxes and service of about a third to all the drink and snack prices quoted on the menu. We preferred other hotels which included them in the quoted price.
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Lalith
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It was okay
Emilie
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent service and atmosphere! Peaceful and serene. Would recommend highly.
Heba
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I booked with them deluxe room with king bed ocean view, they tried to give me garden view and they were trying to convince me it is the best room in the hotel, my friend discovered that the room was garden view, when we told them, they took us to an ocean view room with with single beds, they tried to put the 2 beds togethers with 2 Matterses with 2 covers. I was so upset because they were trying to cheat me, I asked them for king bed or upgrade with king bed, they gave me the upgrade with king bed. Please be careful because I noticed that all the hotels they will try to give you room less than what you paid for.
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James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

We loved our 3 night stay here .The hotel was everything we could have asked for - wonderful ,friendly staff(shout out to Champika and Dilshan and everyone else ),lovely accomodation and the food was exceptional.We came here straight from Colombo airport with our excellent driver ,Dushan Theekshana and while here we climbed Sigiryia Rock ,visited Dambulla caves ,enjoyed a wonderful local cultural show in Habarana and will take in Polonnaruwa on our way to Uga Bay .We could have done a safari but we are doing one later in our trip . So glad we came to Sri Lanka and equally glad we picked this hotel .
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Holly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Authentic Sri Lankan hotel set in a beautiful location by the lake. Rooms were very spacious and immaculate. Staff were friendly and helpful, asking if you needed anything at various points of our stay. Restaurant food was buffet style. Lots of choice, fresh and delicious. Ideal base for exploring the local area. Would highly recommend.
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Susan
icon-Leisure
Leisure
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Same gluten free meat options both nights and meat a little tough but overall a very good selection of food
Pathmal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Very friendly staff across the board. Great location to reach day trips to Sigiriya, Pollonaruwa, Anuradhapura, Dambulla, and safari/hiking, etc. and unwind/relax at the pool/spa. Lakefront is great for reading or for a morning jog. Rooms/facilities are new and well maintained. Staff goes over and beyond to make your stay comfortable.
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Cheryl
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Windows in bedroom let in light so difficult to sleep. Old property but well maintained.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

This hotel is just superb in every way. Especially the polite and efficient staff
Ludmi
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The property is old, the monkeys and stray dogs is an issue. The food was a huge selection, the desserts looked nice, but only few items are great. The Shisha/ Hookah was too old and the bar staff did not know how to operate the shisha/ hookah for that price. They only placed one coal. There are snakes.
Number of reviews per page
20
40