Overall Ratings & Reviews Suncadia Resort, a Destination by Hyatt Residence

I couldn’t get the water to warm up in the room

The Inn was quiet and had a beautiful view. The room was gorgeous. Unfortunately the restaurant at the Inn was closed the days we were there however there are other great places to eat at the resort itself. Front desk at the lodge was very accommodating and helpful.

Not happy with the stay

I stayed here on Sunday and Monday. It seemed that on Monday, the staff were a bit less attentive to facility management—there was no toilet paper in the restroom, for example. However, overall, I was satisfied with my stay.

There is something to do and enjoy for literally anyone! Great premise and comfort

Gorgeous views, comfortable bed. Terrible coffee in room.

Beautiful view!

So peaceful

Beautiful resort and area

Very nice

nice stay very nice area

Excellent Hospitality and clean site seeing

This was our first time staying at Suncadia. We did not think to research whether our room would have a mini fridge because what hotel doesnt?!? Spoiler alert, there are no fridges in the double queen rooms, so our snacks went to waste pretty quickly. Second, we asked the front desk if we could borrow a board game, but they do not have any. They do put out containers of stale smores supplies each night with no receptacle to put the supplies in, maybe your hands? Lastly, my daughter and I went to the hotel hot tub at 9 pm. There were dirty, wet towels all around the hot tub. We got in and noticed a strange smell, and then turned on the jets and the smell became very sewage-like. We went back to the room to shower and there was not hot water. I called the front desk and they said the water is "tricky", but sent an engineer. My daughter and I sat in stinky swimsuits for 2 hours and Adrian at the front deak would not allow us to shower in another room or switch to functional room without paying an additional deposit. Adrian said that there were no managers on duty and they would be sleeping! Like my 9 year old should have been! Finally, i developed a rash and washed us with water from the sink using the ice bucket. What a horrible experience! Also, they were sanding the baseboards all day in the hallway outside of the guest rooms and we woke up extremely congested. The property offers no continental breakfast, very few amenities, and is not very clean. Two thumbs down.

Stayed one night - wish we could’ve stayed more. We will be back!

Overall it was a pleasurable experience. I wish the cafe stayed opened in the evenings and more food buying options be available aside from the expensive restaurants on the property. We would have liked a small fridge in the room too.

A very dog and family friendly place. Staff was quick to respond and make sure I was comfortable in my accommodations. Excellent communication.

My room was not ready until 5:30pm! My snow boots got stolen from fitness center changing room.

The area was fantastic and there's so much to do! We only wish we had more time to experience everything. We would have loved to stay a bit longer.

Everything was great

My family had a very nice weekend filled with great views, food, and drinks. We were lucky enough to get snow which was very fun during our time swimming at the outdoor pool.