Holiday Inn Express & Suites TUCSON by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites TUCSON by IHG, an IHG Hotel
8.4
Very Good
From 962 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

10.0

Service and Facilites

8.6

Traveler Reviews Holiday Inn Express & Suites TUCSON by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Lawrence
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nothing to really say
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super clean!
Darrell A
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very comfortable. Nice staff, great bed, great breakfast
TRACEY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We arrived after 9pm and we were the only ones checking in. But the staff came right away and checked us in. I thought it was weird he wasn’t there at first… but I later noticed that he made regular patrols around the building and within the parking lot because he said in recent years there’s been more homeless people on the streets nearby. I was impressed with how he worked diligently to make sure our cars were not broken into etc. My auntie forgot her toothbrush and we asked for a spare and received it right away at the front desk. The rooms are neat and look more spacious in person. Loved the breakfast and appreciated the staff named Brandi’s attention to detail of refilling the foods right away and keeping the area clean! Shout out to her and the man who worked front desk on June 25, 2025! Thanks for good customer service!!
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Kayleen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

AC didn’t work in our room but they was quick to get us to a room that had AC that’s was excellent and we loved the pool and breakfast we’ll be back again.
MIRNA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Super clean place and the employees are really nice and helpful.
Colleen
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Loved the hotel. Friendly staff close to stores and restaurants and freeway. Nice room, comfy bed and just loved the room overall
Veronica
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very clean and respectful
Margaret
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The registration staff were very friendly and helpful on both check-in and check-out. Our room was clean and spacious. The beds were comfy. The breakfast area was clean and well-attended, with lots of options for a typical HIE free breakfast (though we were disappointed at not having a waffle maker.) We used both the laundry and the pool area, and found both to be in good order. The grounds around the back side of the hotel behind the pool are a little scruffy, but not problematic. Overall, it’s a great place for an overnight stay on our way through Tucson.
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Kim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Always very nice. Rooms are very spacious and air conditioning worked great
Ruben
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Customer service, front desk, house cleaning and food service was all great. Everyone was kind, after 11 hours in the road, we were cranky and tired. Everybody was so nice & kind, it felt good
Dallas
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff are always so nice and helpful!
Michael
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was as it should be.
Wendy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The staff is wonderful and accommodating. An issue with their shower is that it was hard to adjust the water temperature. The shower water was either cold or very hot.
Gary
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Amazing breakfest!!!!
Jose
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I liked it was easy to check in and entering the suite. I didn't like the bathrub was to slippery.
Robert
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Decent hotel. They have a nice pool and jacuzzi. The staff is very nice and they have a decent breakfast. Plenty of parking and right off the freeway. Waffle House across the street.
Kristi
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff very nice...breakfast good...everything clean! Would stay there again
Jeff
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very quite and great breakfast
Lynnea
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

We were in town for a 4 day visit with my daughter. I will start by saying you get what you pay for; however, my biggest complaint was that the first room they put us in didn’t have a working lock/door and broken AC. We notified the staff and they moved us the next day 2 doors down. The other room was okay, but the AC had a musty/mildew smell. The kicker was when a group of students came to the hotel and was placed on the floor above us. There was literal stomping and pounding on the walls. It got so bad others were banging on the walls the get them to quiet down. After about 30 minutes I called to the front office and they said to give the group time to settle. Another 30-45 minutes go by of loud noise and I called back. The front desk seemed bothered that I was asking her to ask them to be quiet. The noise was excessive after another 30 minutes the noise calmed down. I will say that the breakfast and cleaning staff were very nice. Going forward I will just pay a little more to stay somewhere nicer.
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Number of reviews per page
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