Overall Ratings & Reviews Holiday Inn Express & Suites CHARLESTON-NORTH by IHG, an IHG Hotel

The staff were very nice, breakfast was good, bathtub had mold, toilet seat was peeling, pool not very clean/inviting. Just a good visit.

Staff was very friendly and helpful. Room was clean and spacious.

Best Holiday Inn Express ever!!

Very friendly staff and very clean. Quiet could not hear any outside noise. Very pleased. I will stay there again.

Quiet and relaxing

My husband and I stayed because he had a full day of appointments with his surgeons and cancer doctors. It was only an overnight stay but it made a great impression. Clean, quiet, comfortable. Had a wonderful staff and a great morning breakfast. When someone is going through such a scary and uncertain time in their life, something that may seem small, like a hotel room, actually makes a huge difference in your day. We felt welcomed and secure. We will be staying with them again in the future. Thank you for your kindness

We felt safe staying here. It was very clean and smelled of cleaning chemicals. agents.

the pool was not open

Staff is friendly and helpful. Rooms are comfortable and clean. Breakfast was good each morning. Would recommend to friends.

Staff are great, friendly. Bfast choices are good as well

The smell of rank pillows and sheets

Very limited on-site parking and their

My room had a smell. It looked like upgraded furniture in an old room. The air/heater was not central and the fan kept blowing the curtains. The front desk person told me the ice machine was on floor 3 (I was on floor 4) and that there were no vending machines working. The desk person told me if I wanted a beverage I should go to the gas station " it's just over there" you can walk and she pointed.

I liked that the front desk personnel and housekeeping services were very nice! Room was very clean. What I did not like is my TV was not programmed and I was told maintenance said they did not have the proper piecing for the new tv. I also did not like as I wanted to wash clothes, one lady had the washer and dryer literally the entire day and the front desk said there was nothing they could do about it.

Check in/out was quick and easy and staff was very kind! Daily Breakfast was great. Facilities were very clean and up to date. Housekeeping was excellent and very appreciated.

Staff was friendly and accommodating. Breakfast was good. The only complaint was housekeeping entered even though the not ready yet sign was on the door. Would stay again

The hotel was great and served our needs. The breakfast was delicious too. Don was very welcoming at the front desk.

Cleanliness and friendly staff

We had a toilet that wouldn't flush every time. We called the front desk for them to come fix it and no one came. They finally came later that night when we called again, but it wasn't a convenient time since everyone was taking showers. By the time we left, it still hadn't been fixed.

Decent location for a Charleston vacay