Overall Ratings & Reviews Holiday Inn Express & Suites NATCHITOCHES by IHG, an IHG Hotel

We found the staff very friendly and helpful. The furnishings in the room were ok, would have preferred a chair and ottoman in place,of chaise. Overall, we found the hotel to be “aging”.

Clean

No problem

It is close to the interstate with access to gas stations and food close by. Parking lot at night was a little "interesting" but no trouble in the room and it was well cleaned and the staff was friendly and helpful.

Staff were great and welcoming. Overall clean but could be a little better. The entrance was somewhat confusing but plenty of parking, convenient location, and felt safe.

The stay was nice, the beds were comfortable. There was trash still by one of my beds. Other than that it was a peaceful stay.

Nice convenient and clean facility.

Terrible attitude from workers

It was easy to check in and once in the room it was clean and quiet.

clean room

It was a little loud on our floor but nice room and facilities

Friendly front desk staff. Nice room. Quiet at night

A

We had a 3 pm check in time, rooms were not ready, told we would receive a call when rooms ready, no call ever came, had to call 3 hrs later to check and then informed room ready Went o shower- NO soap in provided containers, room for 3 people with 2 towels

Clean

Before we checked out housekeeping came and opened the door twice before it was time to leave. The second time we had even put the do not disturb sign on the door and they still tried to come in.

This wasn’t a holiday type stay at all. The floors seem super thin. You can hear people walking above and creaking. And you feel the same as you walk. The bathroom while wiped down, still had hair in areas that certainly weren’t mine. The shower curtain isn’t properly installed for length so you’re likely to get water on the floor. Towels were stained, as well as the floor near the couch. I was beyond glad it was only one night. I’d be willing to stay an hour away if it offers a better accommodation.

Room 232 is a handicap room. Needs trim work in bathroom to cover sheetrock plumbing rough in holes. Nice cumfy bed and desk area. AC worked great and water was hot.

The staff was excellent! The hotel and room were clean, but there were some facility issues. We had very little water pressure in the shower. And the electric outlets were so worn out that the hair dryer would not stay plugged in. Would stay again.

This place was super expensive for what it offers. I guess it is because of the Christmas lights. We made a one night stop over to see the NSU campus before we moved on to New Orleans. This is a decent hotel, but nothing special to make it $300. Clean, Nice staff and good breakfast.