Overall Ratings & Reviews Holiday Inn Express & Suites KANSAS CITY-GRANDVIEW by IHG, an IHG Hotel

Everything was quite acceptable with the exception of the TV-over 75% of the channels either didn't come in or had weak signal. Not very acceptable nor pleasing when all that's wanted after a very long drive and long days is to just watch TV & do nothing! ☹️

Very good

Great stay, clean, comfortable beds, great location. Will stay here again.

I had the best sleep in over a month!

Great location.

Front desk was little to no help.

Our team stayed here and it was the perfect location between venues. It was nice having breakfast before we had to head out as well.

Smelled of Marijuana. Front desk person was training and was nice. The trainer wasnt particular helpful. Bad neighborhood. Homeless people staying in lobby.

Great Stay!

Was clean and comfortable, was close to one of the major roads though so convenient for traveling around the town.

N/a

Great hotel for a night stay, breakfast was good and the pool was nice except there were no towels to dry off with.

Late check out

Stay was great. It would have been great for the pool to be open later—who swims at 6:00 AM? Breakfast was nice and fresh even 30 minutes before closing.

Friendly, quick check in. Room is clean and fresh.

There was limited staff to accomodate guests, and limited hours for dining that didnt mesh with our schedule. We selected the hotel because we thought we'd be able to squeeze in breakfast before our event (swim meet) and were told it wasnt available. Likewise there were multiple rooms occupied by a team of some sort that were exceptionally loud way into the night without any recourse

The stay was great!

Staff is great (Pari) very helpful .

It was a bit over priced, in my opinion, but was a decent hotel. It was clean and beds were comfy. The couple of downfalls were the wifi there is horrible, the tv keep cutting out (not good for kiddos and cartoons), the pool was nice but no sauna and the pool water temperature was very cold.

very nice and friendly