Overall Ratings & Reviews Au Royal Hôtel

Very noisy hotel I can't explain what all the noises were but there was a lot of them! It's basic but ok for few nights stay with no frills . Great location and easy to find . Lots to do around the hotel.

Very antiquated, shower curtain smelled. The lady in charge/owner was lovely though, helpful, and spoke English.

Dirty conditionlights not working

Rather disappointing and did not live up to the photos. Hotel is advertised as with parking, but this is simply not true. The parking in Carcassonne can only be described as a nightmare and a long drive round trying to find a space (not at the hotel as there are non available) is a regular occurrence. Room wasn't particularly clean and there is next to no storage space, meaning living out of a suitcase. Staff are very friendly, but this is the only real plus.

Great stay for two nights in lovely Carcassonne. Hotel was basic but adequate for short stay. Friendly staff, esp. the lady at reception.

Madame on the reception was very welcoming. Happy to help with any issues. Informative. Housekeeping was excellent. Wouldn’t hesitate to stay again. Also easy access to Carcassonne town & City Medieval. Bus stop just outside which was easy to use. 😀

Very close to the centre of Carcassonne. Breakfast was offered but we didn’t take it up. The lady on reception was very helpful when we needed to ask questions and boon a taxi.

It's a little dated but comparatively well priced for the area

Nice hotel in a good area with decent sized rooms and friendly staff. However, the rooms don't have air conditioning (just a fan) which, given the summer heat made it impossible to sleep - it was absolutely boiling in the room. I wouldn't stay here again during the summer, but would be fine in winter.

This well-located (and easy to find from the train station) modest hotel was the best deal of a lengthy trip. I found that Carcassonne merited a quiet stay for the "lower town" as well as its more famous part up the hill (which perhaps can't live up to too high expectations). The hotel is very close to the very helpful tourist info centre and a 24 hour grocery store. A lack of recent remodelling was no concern to me; it was clean and comfortable and staff were pleasant and helpful. I would absolutely stay here again.

Very handy to city centre and railway station etc clean and good breakfast

Located next to Gambetta square, 5 min walk to the town's square Place Carnot, 10 min walk to train station and Canal de Midi, 15 min walk to the castle and it's many bars, shops and restaurants. The room is clean and spacious, with comfortable bed, but somewhat tired looking bathroom, optional breakfast available, overall good value for money, as even though it is just two star hotel, it makes up for it's location and good base for your weekend away

Very convenient location. Limited front desk hours. Very basic room which was clean but worn, with many stains on the carpet, a peeling futon. Adequate breakfast. Good price.

Location excellent good bed good clean room

Good budget hotel

Stayed at the Au Royal Hotel in Carcassone off-season in chilly, drizzly November weather and were very pleased and comfortable. My sister and I requested separate beds and actually got two rooms ensuite, each with its own bathroom : toilet & shower, and a door that closed between so we could each stay up late or get up early without disturbing the other. This small hotel has good amenities - wifi, breakfast, heat, reading lights over the beds, but no elevator. It is located in the main city (La Bastide) an easy walk from the train station and the Canal du Midi, and a longer, but very scenic,walk over the old bridge to La Cite - the medieval walled town on the hill. Au Royal is located on a tree-lined boulevard, among the downtown restaurants and shopping, just up the street from Square Gambetta, and the Musee des Beaux Arts.

Fantastic location to enjoy the beautiful city and monuments! Older hotel but staff was nice and room clean and roomy! Would stay again.

Near the main shopping/restaurant and also on the way to the Cite. But no A/C and a creaky ceiling fan. An old hotel with clean sheets. Very tight bathroom/room. We ended up with a suite that had 2 bathrooms for my family of 3. That was nice.

Friendly hotel, close to the centre of town to walk and sight see. Rooms are a bit dated and shabby with no air conditioning and it was a hot night that we stayed there. Overall, it was fine for the 1 night that we stayed there as part of our travels.

The hotel is nicely located. Halfway between the town and castle. The room was clean and ready when we arrived. The room was typical budget family room and worked very well for the four of us as a one night stop over To see the wonderful walled town.