The grounds and outdoor areas are beautiful and well maintained. The front desk staff are mostly great. If you have kids that like to golf, kids 16 & under golf free after 3pm with an adult. This was a HUGE perk for us!
Our complaints are:
- laundry facilities are not at the hotel (at the RV ground)
- Housekeeping staff were very rude and it took asking them four times until we finally got our room cleaned after three days being there
- no bike racks at the hotel (had to keep them outside at the RV ground)
- poolside umbrellas are falling apart and pose hazards as they are not secured properly due to them falling apart
- pool closes at 10, would be nice to be able to swim until 11pm
- no kids eating options/menus at any restaurants on the resort
- the whole resort is dated and smells musty and old.
- the wallpaper is peeling throughout the hotel
- bathrooms have mildew
- patio & patio door tracks are filthy
If you’re staying for a couple nights or less, it’s a great place but any longer, I would recommend going somewhere else.