Overall Ratings & Reviews ibis Styles Haydock

Stopped here following a day of celebration in Liverpool for the parade! Glad that we booked as after what was a long, wet day we were glad of the short drive and convenient location of this hotel! Staff were all superb and from greeting on booking in through to our lovely breakfast and departure the next day. The room was spot on for our needs, well equipped, comfortable, clean and quiet! Evening meal and relaxing in the lounge area were ideal after our hectic day! Would gladly return to this hotel in the future!

The bathroom was dirty and the tiles on the floor looked very tired and the toilet absolutely stunk. Was advised to go down for breakfast after 8am to let all the workmen get their breakfast, which would have been fine, however the young man taking room numbers and supposedly keeping an eye on the breakfast buffet kept disappearing and I had to go to reception to ask for bread . The nice lady from reception brought bread and filled the empty food bar with beans, eggs, hash browns and bacon, all of which were empty. We've stayed at Ibis Styles in Haydock many times but Never again.

The only reason I gave 4 stars is because my room on the 1st floor was directly above the smoking area outside so there was a bit of noise from there and the pub across the carpark.

Totally dog friendly in fact they love the dogs. The menus are great for the evening meal and the breakfast. Great V.F.M. Look I could go on and on about how good this booking is. I recommend you book it.

I liked the size of the rooms. The posdibility of air conditioning would have been good.

i went down for food but i was told i could not eat there due to workmen already eating. even though there was lots of tables free! had to end up ordering take away

The heating was jammed on with the radiator at 78°c according to the thermal camera. Thermostatic valve did not work, eventually found out there is another small valve to forcibly shut off the radiator

We have stayed here a few times over the years, the staff are very helpful and friendly and they are always walking around the building cleaning, even though the place is spotless.

the property was good however the noisy coming from East Lancashire Road made it very difficult sleep

All the above.

Check in very smooth staff excellent very helpful and friendly

Lovely helpful staff. Clean, nice large room, some traffic noise on one side of hotel could be helped with extra glazing. Value for money except disable facilities could be better. Very low toilet no extra bars to hold to get off toilet and no hand rail/bars in shower.

Stayed here a few times now convenient, good value only downside unfortunately on this stay the heating in my room wasn't working

All ok, basic accommodation. Road noise could have done without.

Staff very friendly and helpful. Nothing was too much trouble.

Stayed here in the past always friendly and you know what your getting

The staff were absolutley amazing from check in to check out!! Everyone was friendly and couldnt do enough for us!! Breakfast was excellent!!

Loud guests who had a dog were shouting and walking up and down the corridor all night. The dog was barking and made a lot of noise.

Great hotel. Good room size and convenient for my journey

Room lovely! Location ideal Customer service horrible. I had to check out of my room at right time or I’d be charged!! I needed food and ordered it as none available in hotel. The staff clearly saw me eating food and I’d informed them I be sitting in lobby till it was time to go. The manager came over to me advised me I can’t eat food I got outside the hotel I couldn’t eat here. I’m not disputing the policy I wasn’t aware, the attitude was condescending and I felt like a bold child as if she was scolding me. All other staff that I saw over the weekend were very kind and helpful. Unfortunately this has put a dampener on my stay.