Despite shortcomings there aren't many good alternatives in Osoyoos. Clean hotel with nice and and well kept grounds. Quiet area by the lake. Big rooms. Nice parking. The not so great: dated rooms, soft mattress, very noisy AC and poor sound insulation between floors. We slept with a slightly opened window but had to endure noise from some hotel equipment nearby, avoid room 209. To make matters worse guests nearby partied loudly all night. It could be a great hotel it is average.

There was a rat on the patio when we were sitting out having a drink from the bar on our last night.

Clean, spacious property with terrific lake views.

Great amenities & location. The Thursday Pasta special was great. Looking forward to coming back and staying more than 1 night.

Should invest in a vacuum and a mop

Excellent location. Our room location is superb

Would highly recommend this hotel. Clean, heated pool, friendly staff, great location.No complaints!

Excellent

This is a lovely area of the Osoyoos. We have really enjoyed the stay here. The staff were very helpful as the first suite had an oboe and they kindly gave us another room.

Lake view overlooked the pool area as well, but was still quiet. Very comfortable 1 bedroom. Short but enjoyable stay. Nice private beach. Only drawback was the rule about not bringing your own food or alcohol to pool/beach.

Nice to be at lake

Gorgeous private beach in a really nice hotel for Osoyoos. Will stay there again for sure.

We stayed for 3 nights, it was fine. The building is definitely showing its age. The staff were very friendly but it seemed as though no one was in charge of any area and that made everything feel disorganized and chaotic. Our check in process was extremely slow, disorganized and frustrating for guests who had traveled 10 hours only to wait in a line up for 30-45 minutes just trying to get keys. Parking is great, we had a truck and had no issues with the parkade. The food is amazing at the restaurant on site, I would have eaten all my meals on site if the staff were more attentive, unfortunately when we went for breakfast there was a dining room full of people and no service staff to be seen. We waited at least 20 minutes for someone to notice us and give us a table. The service was great and the food was delicious. That poor waitress was running the entire restaurant, I really hope that is not the case every day. It is way too much work for one person. The pool and beach areas are nice but seem very unfriendly with all the signage about offsite alcohol and food not being allowed, but there is zero service staff to order a drink or snack from. The heated pool and hot tubs are very nice but again they have seen better days. Some areas on the hottub lip are quite sharp and its definitely an injury waiting to happen. Our keys were deactivated twice during our 3 day stay. The room was perfect, the bed was comfortable. Overall we wont be back but I hope they do better for others.

Beautiful property, quiet location. Clean rooms and beach. Pool and hot tubs are wonderful.

We got a nice walk out upgrade and we enjoyed it. Great pool and beach access. Friendly and also the restaurant was good.

Beautiful condo-owner hotel. Good amenities, pool, hot tub and restaurant. I would stay again.

Seems good, will update after trip

Courteous staff, beautifully situated right on the lake. Nice pool overlooking the lake and mountains.

Room was very clean Staff very helpful Beach and pool facility awesome

All was good. dining can be improved