What a gem of a hotel. From start to finish the staff makes a stay here effortless luxury. We felt enormously welcome from the check in to housekeeping to the bellmen, valet, and personal assistants. You could really tell everyone was working together as a team and it made for an incredible guest experience. The decor is breathtaking and the flowers all over make it feel like spring inside. The location is ideal for Dusseldorf and don't miss the excellent gym, pool, and spa area. Definitely the best I've experienced in Europe. We'll definitely be back!

Outstanding in every way possible. Excellent staff and super friendly. Luxurious accommodations. Superb restaurant The Duchy. Beautiful, Live music at the bar. In the heart of city and shopping district.

The entire team is friendly, helpful and competent. I truly enjoy staying there.

Fantastic

Hotel is beautiful and immaculately clean. The staff are amazing and incredibly welcoming and helpful. The room was lovely and all of the social areas and bar were fantastic.

Excellent service, room is clean and well done, love this place !

Situated on great shopping area and just the most stunning hotel. Impeccably high standard throughout and our bedroom and bathroom exceptional All round a great overnight experience.

The hotel is quite luxurious. It is exclusive to the guests. That is, others are not allowed in unless accompanied by a guest. It is strange that beverages are not allowed in the beautiful lobby area with the fireplace. There is also a separate very large living room with complementary snacks and beverages. However, alcoholic beverages are not allowed even if they are brought from the upstairs bar. They do serve Prosecco on request in this area. The breakfast buffet has a large variety of foods and is very good. The à la carte items on the breakfast menu were also very nice. We had drinks in the bar. The cocktails are very good. They have quite a few very interesting ones.

This is a fabulous hotel and the staff were wonderful.. helpful, friendly and professional.

Outstanding team at the hotel. Pristine facilities. Very private and secure.

Right in downtown, with excellent shopping. Christmas Market was nearby. Really fun. Hotel is very private and secure; a big plus. Expensive but a quality stay.

Best Hotel I’ve stayed at in Europe by far!!

perfection, really. everything about the hotel is perfect

Elegant - contemporary hotel right in the city center - close to the main shopping areas. Very attentive staff and an excellent restaurant (The Dutchy)

This was the best hotel I’ve ever stayed in. True old world luxury vibes. The service was impeccable and the decor was incredible. I wish every luxury hotel could be like this.

Excellent Hotel. Great service.

Terrific hotel! My daughter and I have stayed here several times and would never consider staying elsewhere when in Dusseldorf. The amenities are top notch-from the beautiful living room to the well appointed rooms stocked with complementary drinks and snacks to the gorgeous pool and excellent fitness center. The personal assistant staff is first rate, patiently answering a myriad of questions about train schedules and restaurant recommendations.

Beautiful hotel, fantastic staff and lovely city. Only tip I would give is, don’t have the afternoon tea, just select one of there delicious cakes and have a drink of your choice.

Literally the best place we’ve ever stayed. First time back in 10 years and it’s got better!

This hotel was pure luxury. The staff went above and beyond. The food service was excellent as was the bar. The location was extremely good for shopping sightseeing. It was just a short walk to the river. Unfortunately our view could’ve been fabulous. looked onto a construction site of a company who had gone bankrupt and it was in process, but not going anywhere.