Hotel Chiusarelli

Explore Hotel Chiusarelli
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

8.8

Service and Facilites

9.0

Traveler Reviews Hotel Chiusarelli

Number of reviews per page
20
40
Top reviews
James
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a delightful hotel with staff that are extremely friendly and helpful. Although the historic nature of the hotel precluded lifts this did not detract from the stay (one way of saying fit).Huge benefit of having on site parking.
Natalie
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful boutique hotel. Amazing staff - Anthony & all were just lovely!
Tiffany
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel staff were incredibly helpful with parking and luggage assistance, and the grounds were impeccably maintained. The rooms were comfortable, and the location couldn’t have been better — we were literally across the street from great restaurants and shopping.
craig
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel in a great location to everything in Siena. A bit dated. Parking in the back of the hotel for about $26.00 for approximately 24 hours. Decent buffet breakfast that was included. Great little Gelato place next to the hotel. Staff was very nice and helpful.
Guy
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location right in the edge of old town and close to everything, parking is nearby. Staff very friendly and helpful. Large room. Very nice.
Lisa
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is a great location in Siena, close to all the sights. Just a note that there is no elevator, but the front desk man kindly carried my luggage up to the 2nd floor which was great. My only challenge was that the room was very warm (25.3C), and there was no working fan to move air around. I did ask at the front desk, and apparently the system had not been activated, and the AC was not yet running. Therefore I had to have my windows open all night and there was road noise. My friend had a lovely room on the first floor at the back of the building with a garden patio and we enjoyed that. They have an excellent breakfast. I would stay here again but would make sure they had fans or AC in the room.
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Patrick
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel is in a great location. The staff at the front desk was wonderful! They went out of their way to be helpful and gave good recommendations. The breakfast buffet was very nice. There is no elevator to access the upper floors. We had 51 steps to go up/down every time. Luggage was a challenge! If doing stairs is difficult for you, this hotel might not work for you.
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Robert
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Positives: Easy check-in; on-site parking; convenient location just outside the no-traffic zone; good bed; good breakfast; pleasant old-world ambiance. Suggestions: 1. Give guests the ability to turn on air-conditioning even in colder weather in order to circulate air in the room. Without air, the room gets stuffy (and you can't leave the windows open because of the traffic noise). 2. Add a dresser with drawers.
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Chris
icon-Family
Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No A/C even though explicitly stated. And then because of the no A/C, was required to leave the windows open so was frequently woken up by tourists on the streets, loud cars/motorcycles and the church bells at 7:30am.
Alfredo
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Parking excelente, staff very good and polite, breakfast excelente
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean, great location, great breakfast, and helpful staff.
Kate
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The only drawback was the street noise. Otherwise a lovely property with friendly staff and a nice staff
Paola
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good breakfast, nothing out of the ordinary but pleasant and fresh. We weren't aware about the parking unfortunately. Good size room. It would have been a nice touch to have English speaking channels on TV
Adam
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Pretty basic stay, the bed was very hard and the pillows thin. Breakfast was generous in portions and okay given the accommodations. Staff was helpful and kind, including when we had a problem with the heating.
Jose
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel dates back to 1870, and while the history is evident, it is definitely showing its age. Our room was small, though adequate for our needs. However, the cleanliness was a bit disappointing-the lobby sofa was stained, and the guest room doors were noticeably dirty. There is also a very strong, rose-like floral scent throughout the lobby and rooms which might be overwhelming if you are sensitive to smells. On the positive side, the location is excellent and within walking distance of most major sightseeing spots in Siena. They also offer convenient luggage storage if you arrive before check-in, and the hotel is pet-friendly. Breakfast was also included with our stay.
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Ileana
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel was just outside of the town, so the location was good. It was a beautiful property. The breakfast was good. Just be prepared to walk stairs. No lifts. But overall, good.
Luis Mauricio
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Nice staff, very good breakfast and the hotel is located near of the main attractions.
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean and very friendly staff. Colazione was amazing
Alberto
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Perfect location … great quality/value … nice staff
Alejandra
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

No elevator we were on a second floor and it was a pan to get luggage up , no one offered to help! Besides that location is great and place was clean
Number of reviews per page
20
40