9.4
Exceptional
From 111 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.4

Service and Facilites

9.6

Traveler Reviews Zerohotel

Number of reviews per page
20
40
Top reviews
Kurt
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff. Lovely room, with fantastic view of the port and up high with fresh sea air.
Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was so helpful. The outside terraces were beautiful and the rooms were great.
Bernardo Teixeira
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel muito aconchegante!
Luz
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Would be interesting to have conveniently machines to buy at night and refrigerate at room. I love coffee and they don't have coffee machine at the room and neither at the reception space.😞
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

This is an amazing, cozy, and beautiful place. The views are outstanding!! The staff was very kind.
Douglas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

We loved this hotel. Part hotel, part B&B. The staff was so helpful & welcoming, the views amazing, the breakfast delicious. In the middle of the old quarter and easy walk to excellent food.
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

In the heart of one of the most picturesque areas of the city this hotel is a perfect base to explore. Easy walking to dinner and shopping. Quiet and the staff is wonderful. Thank you!
Dorothy
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

We stayed here two nights. We are Americans used to boring, run-of-the-mill hotels with no character and neutral staff who don’t like the guests. This was a lovely break from our norm. Everyone was super friendly, desirous to make our stay happy and give recommendations. The ceilings were super high in our room overlooking the bay, with a chandelier and lovely paint color. It felt like being in an early 1900’s great house. They have a gardener who comes to create gorgeous flowers and trees over 3 different terraces where you can go sit outside to eat or sip wine at sunset. The area in general is like the rest of Valparaiso with some dirt and grunge, but stepping into this hotel was like a most lovely sanctuary. Highly recommend. They lock the gate getting in and out and recognize you by face so there is no fear of random people coming off the street. This may be normal in South America but we noted it as the whole place felt and seemed very secure. They helped us get a taxi for our trip to the vineyards as well, which was nice.
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Navdeep
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Period property in a good location for exploring Valparaiso. Positives- The place has character, a very comfortable bed and decent breakfast. Negatives- There is a $20 USD charge for parking, which was only disclosed after booking. The hotel said the charge was due to limited parking spaces but there were spaces available on the street. The parking charge should be disclosed before booking, not after. - Hotel should inform guests not to put paper in the toilet as it got blocked! - The shower takes a long time to warm up and the water drains very slowly and also gets blocked. - Could be cleaner too.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Room was rather basic, no elevator but common area ver nice and beautiful garden patio
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Great location, amazing views of Valpo bay and cityscape and super friendly and helpful staff. Rosa was spectacular!!
Thomas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

It was great! All the staff were friendly and helpful, especially Matt!
Jennifer
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The hotel is more than perfect, nice and clean. Location is perfect, near lots of places and safe. The breakfast is excelent and a nice place to have a coffee or a wine in the afternoon.
Michelle
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Personalized service in a great location. Lovely outdoor space and breakfast. Room was spacious and beds were comfortable. Overall great stay. One area for improvement was the rug in our room. Stains and large pull in the rug made it appear less clean in comparison to other areas of the property.
Michael
icon-
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Beautiful hotel, unassuming from the outside but beautiful and relaxing inside with tremendous views from the dining room and outdoor patio. Staff were so so helpful and incredibly friendly. Very knowledgeable and so welcoming.
Kathleen
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Beautiful room, fantastic view, nice breakfast
Brandt
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Beautiful views and charming hotel.
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Great neighborhood
Lauren
icon-with Partner
with Partner
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

This hotel was fantastic, the port view was wonderful and the staff couldn’t have been more helpful. In addition the breakfast was great and the outdoor seating in the garden was beautiful. The hotel was also right near incredible restaurants and great boutique shops. Highly recommend this hotel for anyone staying in Valparaiso
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Hotel Zero was perfecto! We only had one night in Valparaiso and we wanted to be in the center of the artistic cultural area but close to lots of transportation to get around the area. Hotels had gorgeous gardens and sitting areas with epic views. It was intimate with fun and loveliness right outside the door. Room was pretty and very clean and also had incredible views. Highly recommend.
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Number of reviews per page
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