The rooms wasn’t as clean as it could have been. The hottubs were left open for hours on end without staff coming to check and close them so they could actually heat up. The food was mediocre.

yes. And very courteous waitress in the breakfast room.

Good

The hotel is well located near ski bromond and is nice and comfortable. Staff is nice and welcoming. Breakfast could really be upgraded to a good gourmet breakfast, the wuality was very basic. Also they could use a little convenience store or fridge with yogurts etc. Food choise for evenings is basic. The shuttle is an incredible aminity and Ratmond is the best.

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Room was very clean. Outdoor hot tubs were busy but we kept. Staff was also very friendly.

All ok, but nothing special. For the price I expected more. When you go for a winter ski trip and choose a room with ski view I would expect the snow to be cleared from balcony. Walls were thin. Got many emails and a sketchy WhatsApp before check in

While the staff (reception, bar/restaurant, housekeeping and shuttle driver) were exceptional, the hotel itself is just OK. Shower was lukewarm at best, hot tub wasn't great. Bed and linens were very comfortable.

Need renovations.

No ability to change temperature or open window and no window to outside, only overlooking indoor pool area. Otherwise everything amazing, awesome hot tubs, shuttle to the mountain, beautiful room and hotel, courteous and helpful staff.

Clean room, nice service and friendly staff

Restaurant expensive for quality

The room was not ready at check in time. they gave us two free drinks to compensate, but we were still late for skiing.

The staff were very friendly when I asked them questions however I will add that I had no idea where I was going or where anything was in the hotel and it was our first time there and we had to ask questions on more than a couple occasions where things were. I wish there was some sort of cafe etc in the am too in the lobby. That would a nice touch

Great food and service, the onsite spa was awesome!

It was our second time staying there and always amazing!!

Hot tubs were foamy and low water

Restaurant and bar staff are very good. Lack of clarity on information regarding the shuttle. And also key items missing in the room like aheets for the sofa bed and the robes.

Perfect

The hotel has really nice amenities including hot tubs, pool and a nice breakfast buffet and bar. I'd recommend staying here!