8.2
Very Good
From 789 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.8

Service and Facilites

8.4

Traveler Reviews Exe Las Palmas

Number of reviews per page
20
40
Top reviews
Martin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was ok. But defiantly needed a make over. Magnolia walls, with mucky marks everywhere. AC was very noisey, and didnt work properly.. had to turn it off at night, because you cant sleep with the noise, as it was January when we stayed there, we were lucky we didnt really need We where in room 607.. beds weren't very comfortable, work up in the morning with back ache.. the cleaners were very good though, cleaned room every day, except on the sunday. Staff in general were also very helpful and polite. City centre hotel, quite a duty place TBH. but perfect for the beech, which was large and nice golden sand.
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Amanda
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Web site advertised breakfast from 7am,this is incorrect at weekends it is open from 7.30am. No kettke in room for coffee,woken up from midnight to early hours bin men emptying the bins very loud and we were on floor 7. Pool and hot tub too cold to use...not heated .... Roof top terrace did look nice but didnt get chance to use it .... Flies in the room on arrival but they did change our room very quickly.
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Wenhong
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Not the best value for money
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A very well situated hotel with good facilities and minutes from the beach. My room was always kept clean andehile I only used thhe pool once it was good to have it available.
Nelson
icon-with Friends
with Friends
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It’s supposed to be a four star hotel instead of that we find out that the bathroom had a leak every day we had to clean up the bathroom with clean towels plus we asked for the reception so you know fix it they did not
Stuart
icon-
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

+ Check in was easy and friendly + Location - Room smelt of damp - On noisy street - Safe did not work - 2 cockroaches in bathroom - Air con louder than a jet engine - Pool area not the best. Small and overlooks abandoned buildings. - I had 3 emails and 2 WhatsApps in the space of 10 hours telling me to express check out online, ridiculous! - Not worth €90
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Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Lovely hotel, friendly staff, great location.
Laura Ariadna
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Nos encanto todo el personal, la habitacion todo fue mejor de lo que esperabamos
Jose
icon-with Partner
with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Complementary cava
Michael
icon-Business Family
Business Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

This hotel is in a great location, very central and close to lots of restaurants & shops. It's literally less than a minute's walk to the beach and promenade and not too far from the main bus station. There's also a large shopping mall about ten minutes walk away at the harbour. The rooms themselves are clean and large, a bit dated but comfortable nonetheless. The swimming pool doesn't look as grand as in the photo if that's important for you. Breakfast is good, with a variety of meats, cheeses, fruit etc, there could be more variety, however there are plenty of cafes & restaurants serving breakfast nearby as another option. The service is first class, everyone at reception and the restaurant are very friendly & helpful, and able to recommend where to visit on the island. They also accommodated late checkout for us which was much appreciated. I would definitely stay here on my return and would highly recommend this hotel to any visitors to Las Palmas!
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Igor
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

🙂
Lynsey
icon-Leisure
Leisure
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Excellent hotel, big, clean, efficient, great location - would definitely recommend.
Karla
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Good location, nice staff, clean and comfy rooms. Loved it!
James
icon-Business
Business
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Will stay here again
Marko
icon-Business
Business
10.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

I had a nice 2-night stay at the hotel while attending a conference. The room was spacious and tidy, and breakfast was decent. The hotel was very close to the beach.
Fiona
icon-with Partner
with Partner
8.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Nice room but a kettle and the ability to make a hot drink was definitely missed. The fridge was nice but the freezer section desperately needed defrosting. Bathroom was lovely and all the shampoo, conditioner, body wash and lotions were a lovely extra touch. Breakfast was a good selection and staff very friendly.
Yacelia
icon-Family
Family
10.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

It is in the center of the city with walkable distances to plazas, dinning options and more. It is a very safe place to walk at night. The staff is ver friendly and assist in any ways you need. They called a taxi for us that was there in 2 minutes. It is closed to a beach, briers restaurants so and other amenities.
Kerry-Ann
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 198 week(s) ago

Hotels.com verified review

Very nice hotel, very clean, root top pool is amazing, central to the beach, food shops cafes, friendly & helpfull staff , I just 3 issues the pool side coded off too early, the television in the room is very very small, there is no kettle and coffee in the Room I struggles to get some hot water, no kettle at all on the hotel ground , not even for a cup of tea in the night or morning,,,,,, other than that I enjoyed my stay
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Keith
icon-Business
Business
8.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

My only issue was - orbitz charged about 120 a nt and when i arrived i asked their rack rate which was 80 a nt. In the past this was not the case - but need to verify in the future
far
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Nice hotel,good location stayed on first floor, noise from traffic. Ice cold breakfast, ,everything came from supermarket ,
Number of reviews per page
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