Overall Ratings & Reviews The Joule

The 24/7 hotel gym is closed and under construction. This was never communicated before the stay. This is an important amenity (I booked a hotel with a 24/7 gym because of my tight schedule this weekend and the need to be at the gym very early in the morning). It was unfortunate that I did not find out it was closed until check-in. Very disappointing.

Best stay in Dallas , hands down!

Staff and hotel were fabulous. Great place to stay. Thanks to all at the Joule! Will be back

Amazing Hotel, staff and location!! Would definitely stay here again.

Service was amazing. Great location. Beautiful lobby.

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We had booked 7 rooms in total and the property had us wait close to 3 hours to access 4 of them. I tried to request updates but didn't get any info unless I continually followed up. We dined at the restaurants and spent a large amount of money but were not treated as such. When I asked for late check out based on the late check in, we were not allowed

Every employee perfectly friendly and helpful

I love staying there because it’s a luxury hotel and it’s in the middle of night life and fancy life

It was great except the fact that I NEVER got the promised wine

The property was fantastic. The underground bar they have is awesome. We went to their Spa for a massage and facial and it was top notch. The staff was incredibly accommodating. We didn't have a car, so i have no idea about their parking charges. We walked to bars and restaurants and it was great. We sat at their nice pool and they had waiter service and bar at the pool. The service everywhere was great. We stayed in a Premier room with huge bathroom and jacuzzi. Room was clean and quiet. This hotel seemed to have everything.

I love everything about the Joule! The staff by far is my favorite part about staying! Holli, JP and Luse at the desk, and the GM of Sassetta Liz where outstanding! The valet staff were so helpful with parking and helping with directions. Best hotel in Dallas!!

This property is absolutely incredible. I look forward to many more stays to come.

Great staff; the place was easy going and comfortable. Great book shop off the lobby. Room was very well done and well designed. Even the auto open curtains were well thought out. Would recommend. The spa looked good as well. We enjoyed dinner- salmon was perfect and the fries were all that. Glad we stayed there. Heard the celler bar was packed.

Gorgeous hotel with beautiful lobby and artwork. The staff were very friendly and welcoming. The hotel smells great, we want to find the scent. Room service from the hotel restaurant CBD Provisions was the best room service we've ever had. Room was very comfortable with a great view of the eyeball. Amazing shower. Great location close to restaurants and attractions. Bath robes were so soft I had to buy one. Will definitely be returning.

Great place to stay

Very beautiful property. Good dining options nearby. Staff was very friendly.

Spent 2 nights for an anniversary celebration. Very relaxing atmosphere with dining options in hotel and nearby. Used the vehicle they provided for dinner one evening. They drop off and pickup within 3 miles. My dog was welcome at no extra charge. Seemed like a one of a kind boutique hotel with friendly staff.

Amazing

Great