Overall Ratings & Reviews Ponte Vecchio Suites & Spa

Perfect location, cleanest hotel, very helpful staff. I cannot believe this was so inexpensive for the experience we had. Recommend to all.

This is truly the nicest hotel my husband and I have ever stayed at in Europe. The service was absolutely incredible - we received a complimentary upgrade for our honeymoon and my husband organized a surprise wine tour in the Tuscan region. The hotel worked directly with the taxi company to coordinate our travel. Additionally, the complimentary breakfast was unbelievable. Thank you to the front desk staff and the staff in the restaurant. You were fantastic and we will see you soon!

The staff was outstanding and our room was excellent. We will definitely go back.

Exactly what we were looking for. The spa aspect of the hotel wasn't amazing, but that is a side note. The location is incredible and the rooms are nice. Would stay again

Gorgeous petite hotel with beautiful rooms and an amazing staff! Walking distance to many tourist sights and great restaurants.

Great location, staff was great. Very clean.

Friendly staff and comfortable rooms. Convenient to the sites and surrounded by great dining. Highly recommended, we hope to stay here again!

Amazing hotel. The staff could not be more helpful and the location is just spot on. Loved it. Breakfast was great too

We stayed here for 2 nights, this is very convenient location with lot of restaurants around.

Next to Pontevecchio Spacious and comfortable room for working and relaxing Bathroom excellent Continental Breakfast was excellent Location was great

Very nice hotel! We love Florence and this hotel was a bit of luxury for us on an anniversary trip. Staff (especially Olga and Tatiana) could not be more helpful and the facilities, even though this is a limited room hotel, were first class.

The hotel was conveniently situated near shopping, restaurants and tourist attractions. The hotel offers many amenities including breakfast and a happy hour.

It is very convenience to everywhere. Staffs are friendly and helpful. Unfortunately, I was staying at the first level, very noisy.

Outstanding front desk service. Excellent location. Modern hotel.

The hotel is next to the Ponte Vecchio and close to the Duomo and Uffizi gallery. It is in the ZTL area, so the hotel offers a parking garage for €20/day and registers the vehicle for the guests who drive here. The hotel is noisy due to the traffic. There is no way to turn off the AC so the fan keeps blowing cold air. We had to open the windows to let in the fresh air, but the cars driving by is very loud late into the night. We were on the 2nd floor, but the walls of the buildings trapped the noise and amplified it. The staff is very nice and the breakfast is standard affair. There are dining options nearby, and the hotel location is perfect.

Loved our room with its separate sitting area. We had breakfast included and enjoyed the variety of sweet and savory baked goods, meats, cheeses, and more. The staff were very pleasant. I liked being across the river from the major sites, in a quieter area that still offered great access to everything you could need.

Very quaint property with very friendly, helpful staff. Nice little rooftop terrace to enjoy your welcome drink and take some nice photos. Rooms were a bit small.

Location

Overall loved this hotel. Friendly staff, great location, clean and a comfortable bed. The only reason I didn’t give it 5 stars was the bathroom. Not sure who thinks clear glass and a view of the toilet and shower from the bed is something people want. They need to change this. Otherwise wonderful place to stay.

The location is perfect for walking to all major landmarks in Florence. The staff went above and beyond to make us feel at home. We never tried the breakfast nor used the spa services. The room was spacious and comfortable. If you are a light sleeper, request a room on the top floor and the inside of the hotel because the sound of the street gets a bit loud in the morning.