7.4
Pleasant
From 378 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

7.6

Traveler Reviews De Vere Latimer Estate

Number of reviews per page
20
40
Top reviews
Victoria
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

the estate is stunning however we had rooms in the mews block, more like an office annex. 33.5 degrees room was like a sweat box. Good job the shower was powerful...
Shelley
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I booked a “Superior Twin Room” at Latimer Estate for my mother-in-law’s 70th, expecting something special. Unfortunately, it didn’t live up to the name. The room was outside the main estate (not made clear at booking) with a lovely view of... a rooftop. The beds were two singles pushed together then hastily separated. The mattress hadn’t been rotated in months (thanks to the sticker I spotted at 4 AM while failing to sleep). No air con—just a small fan pushing around warm air—and a thick winter duvet made it unbearably stuffy. Cleanliness? Awful. We found a urine-stained duvet and a mouldy bathroom bin. That alone was enough to put us off, but by night two we were too tired to leave, so we tried the bar food. Sadly, that too was underwhelming—limited options and bland. Staff were polite, but the overall experience felt more like a budget motel than a relaxing break. Wouldn’t return or recommend unless serious improvements are made.
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Sheila
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were very friendly and helpful. Breakfast was good - big choice. Our room was a bit cramped with not enough storage and the bathroom was very small.
Seema
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent stay for a weekend getaway, room was big and the grounds were amazing. Good amount of vegetarian options and we loved the bar area outside in the good weather. Service was good in the bar, only thing which was missing was room service as we asked for an ice bucket and glasses and we waited an hour and no one came otherwise as excellent stay.
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Mohammed
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The site is beautiful. We checked in, however not much information was shared regarding breakfast or restaurant. The fan in the room on a hot day was broken, however reception arranged a replacement promptly. Unfortunately we weren’t informed that there will be loud music playing under our bedroom due to a wedding until 1am on a Sunday night so our sleep was disturbed until then!
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MAKEDA
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We come here and time and time again and always have the greatest time.
Gareth
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff make the place
Anita
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very Scenic, most Beautiful resort, Service was excellent
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We were only staying one night. Arriving late in the dark. Signage was poor and bright light was shining down the drive making it difficult to see signage. It took a long time to find Reception. Next morning there was no hot water after running the shower for at least 10 minutes. Receptionist said she would advise maintenance that doesnt help us.I think some training on managing customer issues.I am writing to the hotel manager and Regional Director to ask for refund or offer to stay again.
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Adrian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

History of the place and just the atmosphere, wonderful place we hope to return to
Clive
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Legendary building! Overwhelmingly large but very impressive hotel!
Arshdeep
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Food was amazing. Staff was really nice
Kathy
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Small thing but my door key was very sensitive and lost its link. I was in the Mews building and a long way from the main reception area to get it fixed. Next time I will ensure I am given two keys
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Friendly and helpful staff. Daytime bar service with several staff members was a bit slow but evening with just one young lady was spot on. Very nice breakfast.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

A lovely property & grounds, the staff are friendly and helpful. I used the gym and sauna which were clean and in good condition.
Samantha
icon-Business
Business
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was very tried, very dark with terrible lightening and not very clean.
Pete
icon-Business
Business
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Myself and a colleague stayed overnight with business. Firstly, you need a map. When you drive on site it's not clear where reception is. Main reception is NOT in the castle type building, it's further up. We went to the wrong place. The lady did check me in, but it was a poor experience including being asked to pay even though I'd prepaid - I also didn't get asked to leave a debit card and had problems later charging food and drink. The bar asked me to go to reception and put my card behind, I went and they said they couldn't take it, so I went back to the bar and eventually had to make a seperate payment. The biggest problem was the room. Room 10 in the 'Mews' which is like a conference / meeting room building. There was nothing wrong with the room per say, clean and well made, however.... the room is at the end of the corridor and clearly backs on to some sort of staff / maintenance entry. There was zero care when opening and closing this door by staff at 4.10am and 5.20am and the noise was so loud it woke me with shock. All in all, it was not a De Vere experience. When I went to hand my keycard in, they didn't even ask me how my stay was - there was a lack of care. Main building as a venue, beautiful, grounds stunning - top quality main building - the Mews not so much and let down by the service.
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Out if this works for mother & daughter 40th birthday short escape; We took the junior suite option in the mansion house for its very modern take on retro aristocratic old-money England as we wanted to also relive family connections with that era. It so suited the Elgar we listened to in the room as we quaffed excellent champagne. So Downton Abbey & Brideshead Revisted . Just what we needed & more than we hoped for. The super king sized beds & superior cotton sheets were a decided part of the luxury
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Juber
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nothing short of Amazing
Mark
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excellent check in, beautiful surroundings and an amazing breakfast
Number of reviews per page
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40