The staff in the hotel lobby were not friendly at all

Beautiful property

Awesome, surrounded by manicured lawns, ample comfortable room, delicious food, excellent service.

All great

Very nice and inconic structure; large room; internal garden well kept; quiet

The room was large and airy. The staff was super accommdating and friendly. The grounds looked like a botanical garden.

Yes roomwas spotless, amenities were great. Gardens are the prettiest ive ever seen. The dtaff was very cortéis and polite. I’ll definitely come back again!!

Clean room great staff

All the above. The staff was so helpful to find taxi. The restaurant has an excellent service.

The room was immaculate and the service was fantastic. Especially Salvador, our server for several meals at the restaurant. He remembered what we liked each time and was extremely attentive.

Excellent hotel, rooms were clean and staff was very attentive and friendly.

This is a quintessential spot to stay at in Cuernavaca. Please stay for a weekend morning to have the brunch!

Great place to stay

Perfect 10 across the board!

Yes

I love this place! I keep staying over and over every time I'mCuernavaca

Excellent service in a beautiful setting

Keep up the good work !

Me encantaron los jardines

Great hotel I have been staying here for years