Hice algunas compras que dejamos en el auto el cual se entregó al hotel porque deben llevar a otro lugar al darnos cuenta varias de esas compras las sacaron del auto y al final nadie se hizo responsable de eso al reclamar solo mencionaron que el auto lo dejaban en otro lugar pésimo eso ya que uno confía en un hotel y terminan sustrayendo cosas del auto.

I had to move to a an other hotel, the photos are deceiving the place needs serious renovations and attention to cleanliness.

This hotel is absolutely stunning, considering it was built in 1610, I was impressed at how great of shape everything was. Our first rooms air conditioner started acting up on our first day, the staff were quick and efficient to provide us with a new room of the same option within the immediate vicinity, making the transition seem less. The bell boy, was remarkable, his welcome did not just assist us with our bags to our room, but provided the roll of a tour guide through the building with so many historical facts about the place. The roof top bar was incredible, great drinks and snacks, great service, and the mariachi band was incredible. The views of the cathedral and the theatre at night should not be missed. Overall, walking distance to all the main Centro attractions, I wouldn’t suggest staying anywhere else. This hotel felt like we had walked back into the history ourselves, which truly added to our time in the city.

It’s good

Very good

Grand old beautiful hotel.. faded glory but clean and close to everything. Like Maggie Smith in Downton Abbey

The hotel need a lot of maintenance.. but staff is great !

Great

I didn’t try ether one .. always good

Air-conditioning was great

Cant beat the location, I found it old school charming, with a resident evil vibe. My cousin had a newly remodeled bathroom, i didn't, so ask for it.

What we liked most is that it transports you to the last century.

Everything was very safe the staff was great and friendly. The The staff was also very helpful in in giving directions and recomendations.

Decent property for just your basics. Great AC which was a must. Elevator didn’t feel the safest so opted to just walk up and down the stairs which I didn’t mind at all. Hallways are dark at night time not a lot of lighting. But location is excellent right in the middle of centro histórico.

I love staying at the older historical hotels in GDL. Hotel Francés just needs some extra touches. Like paint in the rooms and some dusting of the sofas in the reception area. Overall the place is okay. I wouldn’t stay there again just because there’s other hotel with similar prices and better quality. If you are looking for something reasonable priced and just need somewhere to sleep it’s good.

Old and needs some repairs, however great staff, does have a restaurant with descent food. Price is low average, but I guess it match the property.

Staff was great! Room was clean every day with clean towels daily.

Yes

This place is old and nice, but their beds are old and crap. They need an update on the rooms on their mattress and furniture.

Great location. At the centro and also close to the train. Very clean and comfortable room. The staff were extremely nice and friendly.