The air conditioner blew hard all night. If I turned it off, the room became stuffy. Two of the desk clerks were abrupt, and one gentleman was very personable and welcoming.

Breakfast was a good selection of cereals, pastries, toast, meat, cheese, eggs, bacon, sausages, pancakes. Teas, coffees, juices, hot chocolate & water station to fill your water bottle. Beds very comfortable, room quiet, bathroom was very modern and great shower with hair & body wash. 2 local restaurants steps away for lovely dinners. We really liked the one attached to the hotel. Great location for easy walk to the Rialto Bridge & St Marks square areas. Would stay here again.

Responsive staff, clean, central, nice.rooms.

Air con didn’t work but aside for. That all good

We stayed in February 2026. The website clearly says rooms have conditioning. While that may be true, the deactivate the air conditioners in the winter months and there is no way to cool your room down other than opening the window. The problem with this is that our room faced into a ground-level courtyard where other guests could easily access and climb in which felt unsafe. When it rained, the water collected and dripped off a metal roof which made really loud sounds. So the only choice for our stay was to be too hot but quiet at night, or cooled down but sleeping unsafe with the window open where anybody could come in at night. Moreover, the fridge was a hassle because it was connected to the lightswitch..so everytime you left the room the fridge would go off. Pillows were so flat and hard...worst pillows I have seen in my entire life. Would not stay here again unfortunately.

Great location. Amazing staff.

It is near bridge, shopping, restaurants easy to walk.

Clean room, awesome shower, friendly staff, decent breakfast…close to alot of food and tourist stuff

The hotel is well-located and the staff courteous and friendly.

A/c cold and difficult to adjust

Nice old hotel in central Venice. Lots of character. Restaurant next door was worth a visit too...

Well located. Walls not that soundproofed, but it's an old building. Staff were friendly and helpful. I'm not a huge fan of dropping the key off/picking up at reception as you come and go. I came back at 1am from a wedding and had to ring/knock for 5 mins. Not a long time to wait but the first 4 mins when i didnt know what was going to happen felt a lot longer :) I would stay again as good price for what you get.

Good Overall

When entering the hotel, it seems you may have been mislead. Small foyer, stairs to first floor elevator, small breakfast room and reception. Once entering the rooms however - beautiful. Have room with canal view - wonderful. Small dock to access by water taxi, Close to St Marks square and other sights. Very helpful front desk staff.

The room was small but very pretty and old fashioned looking. Right in the heart of Venice. Friendly and helpful staff. My flight got cancelled at the last minute and they easily added an extra night.

The personal was very kind and welcomming, the hotel is beautiful and well situated. The breakfast is good, but not the coffee. One day he was too light and taste nothing, the other this he was le goudron. One thing is little bit weird, you need to give your key at the counter when you go out, to prevent you from being steel in you room in case someone steal your key on the street. Witch is not a bad idea, unless when you came back and nobody ask you id's to get your key back.

The room was not as advertised, exceptionally small and run down. Not very clean and overall very grubby. Extremely dissapointed with the hotel. However, staff were helpful and polite.

Great staff, great location, rooms a bit tired,

Clean and well presented family room. Breakfast friendly with good selection. Excellent central location, but a quiet street. Lots of restaurants nearby

The Hotel was lovely altho it was terrible to find but once there the hotel staff were great our adaptors wouldn't work in the room the man on reception brought some up which was a great help the hotel is very venetian the bathroom is lovely we had an excursion booked which meant we had to leave very early so would miss breakfast but the man on reception said its OK wel make you a breakfast bag up to take the breakfast we had there was nice lots of choice staff on reception are very helpful they couldn't do enough for us I would definitely stay here again we ate in the hotel next door on the left it was ok we also tried the restaurant on the right just around the corner that was beautiful I would definitely recommend the restaurant on the right we ate twice there and both times was fabulous one thing to be extremely cautious is the public water taxi stop in Mestre near the bus station we had two lots of 3 in a group pick pockets it was extremely frightening to have 3 large men trying to take our belongings we had this on 2seperate occasions there so be very very vigilant