Overall Ratings & Reviews Ronda Minerva

Pool was under construction. Pipes in the room had a bad smell. Shower would fill up with water. Curtain would not roll up. WiFi went out on the first day and was not fixed. Key card kept deactivating after room was cleaned each time. Front desk kept blaming me. Some items weren’t replaced when room service came. A loud train behind the hotel kept waking our family up all night.

Todo muy bien recocomendado 100%

Great friendly staff, had a please stay

The service was terrible

The room was good and clean. Had parking up close to your room. Only thing was the service from the restaurant was very slow and didn’t know how to do their job. Had to constantly ask the waitress for everything I had already ordered because she forgot. Plus they charge 10% to walk outside to the pool area to take your order and deliver it all at once. We sat there for 30 minutes with no drink. Apparently they charge each time to walk outside which is probably 20 steps. The food wasn’t bad though just considering eating somewhere else.

All good. Nice good room clean Good cleaning service Pool is good Gym is ok Breakfast is so so

Al good

Great stay for the price. Very attentive staff.

Good stay for what you pay.

My experience here was EXCELLENT! I loved everything about this hotel from the staff, to the amenities, to the food in the restaurant - it was all really great and I would recommend to everyone visiting Guadalajara.

Clean, easy to get around the places I needed

Esta muy cómodo y lindo

The power went off for 2 days. No air conditioner. No water. They don’t offer money back.

Room was clean and modern. Does not have a refrigetator in the room the safe did not work.

The staff was serviceable and with customer care. The room was beautiful and the price was excellent. One caveat is the proximity to the train tracks and the fact that trains pass theough at any time, even during the night, using their horn as warning.

It was the perfect base for our big family. One of the very few hotels I could find with queen sized beds at a reasonable price. Very clean, extremely friendly and helpful staff. They went above and beyond to make sure we had everything we needed and they were prompt in dealing with any request. Basic but very comfortable accommodations. Cleaning lady on the 3rd floor was the best. Parking is a little tight especially on the weekend. The food at the restaurant was very good but service was slow and with a few mixups. The menu a bit limited at least for breakfast (still, very convenient and fairly priced). Their garden is gorgeous with beautiful landscaping. And location is amazing (if you want a home base to move around the city to all points of interest).

Muy bien los cuartos es recomendable

Had a great stay here . The train can be scary specially in the middle of the night

Good and quiet

nice small hotel, I would stay here again