7.4
Pleasant
From 155 reviews
Cleanliness

7.8

Room Comfort

7.8

Location

8.2

Service and Facilites

7.2

Traveler Reviews Wenjin Hotel

Number of reviews per page
20
40
Top reviews
Hee-Jung
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel is old and unmaintained.
Jeffry
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Stayed here as my son was finishing up at Tsinghua University and I was helping him move back to the states. Can not get more convenient to the University. The building is dated but they keep it clean and the staff is great.
Keyvan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

CONS: The room was not very clean. The bathroom fixtures were broken and their was mildew all over the shower. We found random small bugs in the room on 2 or 3 counts. The walls have cracks and damage. Staff were also not super friendly. No one ever smiles at this hotel. PROS: very comfortable bed. Room is very quiet and black out blinds work great. Central location close to shopping and the university. Hotel and surrounding area felt very safe even at night.
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Weihan
icon-Leisure
Leisure
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The hotel and room is a bit old. My toilet was blocked. The location is really good, walking distance to Tsinghua University Campus.
Wuqiang
4.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

The hotel's location is convenient to go to Tsinghua University. The breakfast is good. But the condition is poor. Many places should be updated. Some mains sockets are in poor condition. The hotel is rather expensive.I would not recommend this hotel.
Jan
2.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

It's toasting hot thru out our stay! The room temperature is 29 degree C. The hotel response- we can not turn on air conditioning for you. But why? They couldn't give an answer that makes sense. All they did was to give us a fan and tell us open the window, and they claim they are 5 star hotel. A two star can do better!
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Wan Ning
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Extremely unpleasant experience. Terrible service, staff are unhelpful and cold, not to mention rather rude. Had to keep chasing them to do basic things like housekeeping or assisting in bringing down the luggages. I even ended up having to wait for about 3 hours before they finally decided they could spare some time to help me, and this was after multiple calls made to them and even making a few trips down to the front desk to request for help, where quite a few staff were just idling around. I was quite shocked that they are also one of the rare few bigger hotels I stayed in China that does not have the food delivery robot, and the food delivery shelves are placed outside of the hotel, so if it's raining, it isn't very convenient. Note that the hotel also refuses to help sign for delivery parcels so it is quite troublesome to make separate arrangements. Another thing I really disliked was that the front desk and concierge kept trying to shirk responsibilities. When you approach the front desk, more often than not, they'll try to direct you to the concierge which is usually not being attended by anyone. The rooms are spacious but are quite old and aren't that clean either. Honestly, for the expensive price paid, it is very disappointing. Really, this hotel has nothing good going for it except for its prime location (right outside Tsinghua). If you aren't planning on going to Tsinghua for a long period of time, I highly discourage staying in this trash hotel.
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J
icon-Business
Business
6.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Wifi was not stable; the electric shaver's electric socket will cause a short circuit
Kevin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

Hotel is definitely over priced for the rooms as they need repair.. If it wasn't convenient, I would not stay again.. It took forever for them to find our reservation, though it was during COVID periods..
Verified traveler
8.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

Good location if you visit Tsinghua or Peking university. The room is roomy. The facility is good. The staffs are helpful. However, It will be nice if more seatings are in the lobby.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

Clean and spacious rooms...good breakfast menu...cafeteria and bar have reasonable options to try out...
Joe
4.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

Check-in is friendly, but the rooms are old and not in great shape. The bathroom was especially tired and a bit grimy. Location is great if you have business at Peking University or Tsinghua University. It’s a 1-km walk to the east gate of PKU, and just a block away from Tsinghua’s south gate.
clarissa
8.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Hailing cab through the concierge could be tacky, confirm price and tally with meter. Otherwise , this hotel is comfortable, clean and deliver up to standard.
Kheng Beng
10.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Nice clean and quiet location
Verified traveler
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

water leakage at bathroom, which makes floor very slippery.
Verified traveler
8.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Hotel was near the university which makes it convenient. A relatively pleasant hotel that caters to many tourists visiting the university.
Paul
6.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Hotel is a little dated but breakfast has improved since last visit
GG
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

The location of the hotel is perfect for me. There are public transportations near by.
Laura
icon-Business Family
Business Family
10.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

I was visiting Qinghua and Beijing University. The location is so convenient to both universities. The staffs are very responsive and helpful. While visiting those universities, I was also interested in touring the city. The staffs gave me very good suggestions on the tours which fitted into my schedule, also helped me out getting taxi since I did not have WeChat pay. It was an excellent experience staying here
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Manar
4.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

I suspect this is only a hotel to use if you have particular reason to be in this area. First an Expedia problem (I assume): we extended 1 more night (my mum is 79 so we didn't want to move rooms let alone hotel). All bookings were for 2 adults: hotel+breakfast but somehow the extra night booking stated on the reservation that only 1 person could have breakfast (unlike the earlier nights). Very odd. I didn't argue with the hotel and just paid extra since the reservation had the problem. A mistake by Expedia I assume. The staff were lovely. We don't speak Chinese and they tried their best (two or three of them could more or less communicate with us for most issues). The hotel was probably nice 5+ years ago but is dated now. We had numerous minor maintenance issues. No working aircon (possibly hotel policy as apparently moving room wouldn't have helped: it wasn't overly hot so we coped OK and they were kind enough to bring us a fan), kettle plug didn't work but we worked out it was the socket as it worked elsewhere, bathroom door kept getting stuck as a screw was loose and it took several minutes of fiddling each time to resolve etc. Everything was a bit dated too but not too badly. Good sized rooms though. We relied on Didi (China's uber as it were: a friend installed it on my Android phone via a local site as you can't from the normal Google Play -- there's no issue installing on iPhones I believe) so can't speak to taxi hailing.
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